Best Shopify App for WhatsApp Marketing

Integração Fácil e Rápida com Apenas um Clique

Integrating your Shopify store with AiSensy doesn’t just automate messages; it unlocks real business workflows that drive sales, improve customer experience, and reduce manual support work:

Recupere Carrinhos Abandonados

Automatize lembretes personalizados via WhatsApp para clientes que deixaram itens no carrinho, incentivando-os a finalizar a compra.

Confirmação e Atualizações de Pedidos

Forneça confirmações instantâneas de pedidos, atualizações de envio e notificações de entrega via WhatsApp.

Reduza RTO (Devolução ao Remetente)

Confirme pedidos à vista (COD) e reduza as devoluções com notificações pelo WhatsApp.

Coleta de Feedback e Avaliações

Obtenha insights valiosos para melhorar seus produtos e serviços.

Lembretes Oportunos de Reposição

Aumente as compras recorrentes lembrando proativamente seus clientes de reabastecer seus produtos favoritos.

Campanhas Promocionais e Ofertas

Lance promoções, envie ofertas e engaje os clientes diretamente pelo WhatsApp.

WhatsApp x Shopify Flows Available in AiSensy

AiSensy organizes Shopify automations into three main flows, helping you manage the complete customer journey from cart abandonment to repeat purchase.

Abandoned Cart Flows

Set up to three automated reminders for customers who add products to their cart but do not complete checkout.

Abandoned Cart Flow 1
Abandoned Cart Flow 2
Abandoned Cart Flow 3

COD Flow

Verify COD orders, reduce RTO and encourage customers to switch to prepaid.

COD Order Confirmation
COD Order Follow-Up
COD Order Confirmed Status
COD Order Cancelled Status
COD Payment Request
COD Payment Reminder

Order Flow

Keep customers informed after purchase and drive repeat business.

Order Confirmed
Order Cancelled
Order Fulfilled
Order Delivered
Order Feedback
Reorder Reminder

Your whole Shopify Journey on WhatsApp!

Cart recovery, COD verification, and AI support, all in one video.

Como Conectar Seu Shopify a AiSensy

Step-by-Step Guide

Copie Seu Token do App Shopify

• No aplicativo AiSensy, acesse Ecomm+ -> Configuração da Loja Shopify.
• Toque em Copiar Token do App Shopify (você precisará dele em breve).
• Em seguida, clique em Instalar o App.

Acesse a Shopify App Store

• Ao clicar no botão Instalar o App, você será direcionado para o aplicativo AiSensy na loja de aplicativos do Shopify.
• Toque no botão Instalar.

Confirme a Instalação

Na próxima tela, clique novamente em Instalar para confirmar a configuração.

Pague uma Pequena Taxa de Configuração:

Conclua o pagamento único de US$ 1 para prosseguir.
(Se preferir não pagar, verifique os passos para conectar manualmente no link fornecido abaixo.)

Cole o Token na AiSensy e Conecte

Retorne ao aplicativo AiSensy, cole o token do Shopify que você copiou e clique em Conectar.

Atualize a tela do AiSensy e pronto! "Magia feita!"

Sua loja Spotify agora está conectada a AiSensy!

Nota: Se você não deseja pagar a taxa de configuração de US$ 1, siga as instruções abaixo para conectar manualmente.

Conectar manualmente

Benefits of WhatsApp x Shopify Integration with AiSensy

Connect Shopify with WhatsApp and turn every stage of the customer journey, from cart to checkout to repeat purchase, into an automated conversation.

One-Click Integration

Connect your Shopify store to AiSensy in minutes. Install the app, paste your Shopify App Token, and your flows are ready to go live

Automate broadcast with 15 Flows

Send order confirmations, shipping updates and promotional offers directly on WhatsApp, in real time, without customers checking email.

Retarget Campaigns

Segment your audience smartly and retarget shoppers on WhatsApp with Smart Campaign Manager.

Show Dynamic Product Images

Automatically display the relevant Shopify product image in each WhatsApp message, making cart reminders and order updates more personalized.

Track Performance in One Dashboard

See sent, delivered, read, clicked and replied metrics for every flow in real time from the AiSensy dashboard, so you know what to fix and what to scale.

Sample WhatsApp Messages for Shopify Businesses

With the Shopify + AiSensy integration, you can automate personalized WhatsApp messages across the entire customer journey. Below are sample message templates businesses can use to get started:

Abandoned Cart Reminder

Hi {{Customer Name}} 👋
You left something behind in your cart!

🛍️ {{Product Name}}

💰 {{Price}}

Complete your purchase here before it goes out of stock:

👉 {{Checkout Link}}

Order Confirmation

Hi {{Customer Name}} 🎉
Thank you for your order! We have successfully received your purchase.

🧾 Order ID: {{Order ID}}

📦 Items: {{Product Names}}

We will notify you as soon as your order is shipped.

Shipping Update

Great news, {{Customer Name}} 🚚
Your order {{Order ID}} has been shipped!

Need help? Just reply to this message. We are here for you!

🔗 Track Your Order: {{Tracking Link}}

COD Order Confirmation

Hi {{Customer Name}},
Please confirm your Cash on Delivery order for {{Product Name}}.

This helps us deliver your order faster.

Confirm Order

Cancel Order

Order Feedback

Hi {{Customer Name}} 😊
Your order has been delivered! We would love to know how your experience was.

Your feedback helps us serve you better.

⭐ Rate Your Purchase: {{Review Link}}

Order Cancelled

Hi {{Customer Name}},
Your order {{Order ID}} has been cancelled.

💰 Refund Amount: {{Refund Amount}}

Your refund will be processed within 5 to 7 business days. We are sorry this order did not work out.

🛍️ Browse Products: {{Store Link}}

Promotional Campaign Message

🔥 Limited-Time Offer!

Get {{Discount}}% OFF on our best-selling products.

⏳ Offer valid till {{Expiry Date}}

🛍️ Shop Now: {{Store Link}}

Reorder / Upsell Message

Hi {{Customer Name}} 👋
Running low on {{Previously Purchased Product}}?

Reorder in just one click.

🎁 Enjoy an exclusive offer just for you!

👉 {{Product Link}}

Payment Reminder

Hi {{Customer Name}} 👋
This is a quick reminder to complete the payment for your order {{Order ID}}.

Complete your payment now to avoid any delay in processing.

💳 Complete Payment: {{Payment Link}}

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FAQs

Frequently asked questions answered

How do I integrate Shopify with WhatsApp using AiSensy?

You can connect your Shopify store to WhatsApp via AiSensy by installing the AiSensy app from the Shopify App Store and connecting it using the Shopify App Token inside your AiSensy dashboard. Once connected, you can start automating WhatsApp notifications and campaigns for your store.

Do I need WhatsApp Business API to send Shopify notifications on WhatsApp?

For scalable automation and WhatsApp message flows, you need the WhatsApp Business API (not just the WhatsApp Business App). AiSensy helps businesses use the WhatsApp Business API for automated notifications, campaigns, and customer lifecycle messaging.

What WhatsApp messages can I automate with Shopify + AiSensy?

You can automate key ecommerce WhatsApp notifications like abandoned cart reminders, order confirmations, shipping and delivery updates, payment reminders, COD order confirmations, and post-delivery feedback requests. You can also run promotional campaigns, reorder reminders, and upsell messages.

How do I automate abandoned cart recovery on WhatsApp?

With AiSensy, you can set up abandoned cart notifications to be sent via WhatsApp. Create and approve a template message, configure the timing of the notifications, and enable the abandoned cart flow. This setup can recover up to 40% of abandoned carts.

How much technical expertise is required for the Shopify x AiSensy integration?

The integration process is straightforward and requires basic familiarity with Shopify settings. Check our step-by-step guide to make the process easy even for non-technical users. https://wiki.aisensy.com/en/articles/11484773-connect-shopify-app-with-aisensy-in-a-snap-one-click-integration