AiSensy X Zapier Integration Doc

Go to Zapier & click on "Create a Zap" to integrate your software with AiSensy

Click the Trigger button to select a triggered action as per your needs. It can be anything from your internal CRM or other software like Calendly, Zoom, Instamojo, Razorpay, Convertkit etc.

Here, we're going to integrate AiSensy with Razorpay via Zapier. So, we'll be searching for Razorpay and selecting an event from it such as payment captured, or payment failed as a trigger.

Now to connect to AiSensy to send a WhatsApp message on the selected trigger in Razorpay in the action box Search for "Webhooks by Zapier"

• Under Method, choose POST

• Under URL, add this exact URL - https://backend.aisensy.com/campaign/t1/api/v2

Now for the Data field, you need to create a jason curl, which can be done by following steps 7 to 9

Important Note: To go ahead with the next set of steps, make sure you have your AiSensy account set. If you haven't yet setup your account, then signup on AiSensy for FREE and setup your WhatsApp Business API account now.

In AiSensy App, go to Campaigns, click on +Launch & select API Campaign

Under Campaign name, add the name of your Campaign which can be anything that describes your audience and goals. E.g. "Zapier Automation".

For Template, you need to create & approve a template message beforehand to make the campaign live in AiSensy.

For this step, you would need your development team to help you out with the integration process.

Now in Zapier create the JSON key as per the details shared below

HTTP Request.

End notifications to users through the API:

NOTE: In case of a new user (i.e. the user doesn’t exist on your contact list in AiSensy Platform) then a new contact will get created with the incoming details.

{
"apiKey": string,
"campaignName": string,
"destination": string,
"userName": string,
"source": string,
"media": {
"url": string,
"filename": string
},
"templateParams": [
string
],
"tags": [
string
],
"attributes": {
"attribute_name": string
}
}