AiSensy Platform Features | Whatsapp Business API

AiSensy - One Platform for Everything WhatsApp

3X your revenues using AiSensy Marketing Platform

Extensive User Profile & CRM

Be available for your customers on their favourite WhatsApp channel 24/7 using NLP based Chatbot and Live Chat. 🤖

Filter Chats according to tags, campaigns and attributes for Smart Agent Chat Routing.

Track Clicks on WhatsApp Broadcasts

Track the number of users who are clicking your WhatsApp Broadcast & drive 3x more conversions by Retargeting!

Build no-code Chatbot in minutes

Build your Own Chatbot Flows your Way! Easy-to-use Chatbot & Catalog Flow builder to build your conversational journeys

Send Automated CTA Based Notifications

Whatsapp Smart Notifications include Quick Links & Quick Reply Call-to-Action Buttons with 45-60% Click Rates.

Drive 5x Leads with Click to WhatsApp Ads

Create Facebook/ Instagram Ads directly via AiSensy and reduce cost per lead by 60%.

Integrations that Drive Growth

Automate Smart Notifications using AiSensy via Zapier, Shopify, WooCommerce, Hubspot, Salesforce, Payment Portals, Custom CRM & more.

Smart Retargeting for 3X Sales

Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions!

Import & Broadcast Instantly

Simply Import all your Contacts and Broadcast approved messages Instantly.

See real-time analytics on the AiSensy Platform for delivered, read rates and more

Founders & Marketers Love us

Trusted by 100,000+ Businesses across 57 Countries

Let's take you through a Power Packed Demo

See How AiSensy platform can help your business grow 3X in this product walkthrough video!

Everything You Need for Whatsapp Engagement

AiSensy Platform covers all aspects of Marketing, CRM & Customer Support in one place.

Multiple Human Live Chat

Enable Multiple Human-Agent Live Chat Support on the same Whatsapp number.

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Chatbot Flow Builder

Build multiple WhatsApp Chatbots easily, thanks to a drag-and-drop interface that requires zero coding expertise.

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Retarget Users on WhatsApp

AiSensy’s WhatsApp Retarget feature allows you to segregate your audience and Re-Broadcast for higher conversions.

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WhatsApp Scheduler

Schedule Broadcasts up to 2 months ahead of time across varying timezones.

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Import, Broadcast & Track

Track users clicking on your message's CTA buttons with this Pro Feature.

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Ads that Click to WhatsApp

Drive 5x More Leads with Ads that Click to WhatsApp.

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WhatsApp Webviews

Load web pages directly within WhatsApp. No more losing customers to external browsers.

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WhatsApp Forms

Create and send forms with this native integration. Capture leads, book appointments, collect feedback, and more.

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Features That Drive Growth

From advanced automation to seamless integrations, our platform is designed to drive efficiency, boost productivity, and scale your business with ease.

Explore Plans And Pricing

FREE WhatsApp Business API

Get Whatsapp Business API Approval in 10 Minutes (FREE with any plan).

Broadcast Unlimited Campaigns

Broadcast Messages to Unlimited users every day.

Connect No Code A.I. Chatbots

Connect No-Code Chatbots from Google Dialogflow in a Single Click.

Multi-Agent Live Chat

Enable Multiple Human-Agent Live Chat Support on the same Whatsapp number.

Import and Export Contacts

Import Opted-In Contacts and Broadcast Messages seamlessly.

Send Personalised Messages

Use User attributes effectively to send personalised campaigns.

Connect Your APIs

Easily Connect with Shopify, Hubspot, Salesforce, WooCommerce, Zapier, Payment Portals, CRMs & more.

Template Messages Approvals

Quick Fast Template Message Approval Process (10 minutes - 1 hour) via Interactive Dashboard.

Chat CRM Included

Manage Contacts & Create segregated audience using various tags, attributes & more

Send Retargeting Campaigns on WhatsApp

Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions.

Click-to-WhatsApp-Ads

Create & Run click-to-WhatsApp ads on Facebook/ Instagram via AiSensy & direct thousands of leads to your WhatsApp.

Agent Rules

Simplify chat distribution by assigning tags to agents & have them view only those chats that match the assigned tag.

Ecomm+

Integrate your Shopify & WooCommerce stores easily with AiSensy & automate notifications for Order delivery, Abandoned Carts & more.

Hear it from our Customers!

Priya Ostwal Marketing Manager, PhysicsWallah AiSensy team has shown exceptional professionalism, reliability and a true commitment to customer satisfaction.

Akash Jain Business Executive, CoscoAiSensy helped us increase our customer engagement. Our customer engagement increased from 35% to 90% with AiSensy's Smart Retargeting feature.

Achina Mayya Founder & CEO, AevyTVAiSensy has been pivotal for us. The personalised interactions and instant responses greatly improved our engagement rates, and more importantly our sales!

FAQs

Frequently asked questions answered

What features does AiSensy offer for WhatsApp automation and marketing?

AiSensy unifies WhatsApp marketing, customer support, and CRM. You get tools like no-code chatbot builders, multi-agent live chat, scheduleable broadcasts, smart audience segmentation, CTA-enabled notifications, and click-through analytics - all powered by the official WhatsApp Business API.

What is WhatsApp Broadcasting in AiSensy?

WhatsApp Broadcasting feature in AiSensy lets you send official, template-based messages to thousands (or even lakhs) of contacts at once using the WhatsApp Business API. With AiSensy, these broadcasts are delivered instantly, bypassing WhatsApp’s 256-contact limit on the regular app.

How is AiSensy’s broadcasting different from regular WhatsApp forwarding?

Regular WhatsApp forwarding is manual, limited to 256 contacts, and can get your account flagged. AiSensy uses the official WhatsApp Business API, ensuring higher deliverability, compliance, and advanced features like personalization, segmentation, and analytics.

Does AiSensy support Click-to-WhatsApp ads, and what benefits do they bring?

Yes, AiSensy enables you to build and run Click-to-WhatsApp ads directly from the platform. This drives 3× to 5× more leads and reduces cost per lead by up to 60%, helping you acquire quality leads along with automated lead segregation and campaign analytics.

Can I collect payments and manage transactions within WhatsApp using AiSensy?

Definitely. AiSensy supports in-app payments on WhatsApp via UPI, net banking, and cards (through Razorpay, PayU, etc.). You can send payment messages on WhatsApp, track payment status, retarget non-completers, and verify transactions in the user profile.

What is WhatsApp Webviews and how does it improve conversions?

WhatsApp Webviews let users access web pages directly within the chat—no external browser needed. This reduces drop-offs, boosts engagement, and keeps conversions high while preserving end-to-end encryption.

How do AiSensy's Basic and Pro plans differ?

The Basic plan covers unlimited broadcasting, automation, multi-agent chat, and basic analytics. The Pro plan adds advanced features - scheduling broadcasts, click tracking on CTAs, birthday automations, failed-message retries, extensive segmentation (via tags/attributes), and API/project access.