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    3x Your Ecommerce Store Sales with WhatsApp

    Ecommerce, simplified with AiSensy - Boost repeat sales, Recover abandoned carts, Drive 5x Conversions & Grow your ecommerce store sales with Smartest WhatsApp Engagement Platform 

    ⚡Powered by Official WhatsApp Business API

    Book a Demo
    whatsapp for ecommerce business aisensy

    Founders & Marketers Love us

    Trusted by 100,000+ Businesses across 57 Countries
    PhysicsWallah
    WIPRO
    Aditya Birla - Hindalco
    Angel One
    HomeLane
    Delhi Transport Corporation
    Vivo
    Adani
    People Matter
    Fortune Foods
    DIGIO
    Skullcandy
    HRX by Eatfit
    The Indian Express
    Quikr
    StayVista
    Shine.com
    Jaro Education
    The Art of Living
    Iskcon
    Tata Motors Finance
    GrowthX
    Bombay Shaving Company
    Yulu
    Shobha Reality

    Features

    Tailored for Ecommerce Businesses

    Broadcast Offers to Unlimited Contacts

    2x your conversions by sending beautiful carousel cards, limited time offers & multi-button messages

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    Showcase Your Catalogues, Sell on WhatsApp

    Drive Orders via WhatsApp with WhatsApp Catalogs and Cart. Seamlessly build your Catalog in 10 minutes and get going!

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    Native WhatsApp Payments

    Collect Payments directly within WhatsApp via UPI, Netbanking & Cards & grow your Revenue

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    Build no-code Chatbot in minutes

    Build your Own Chatbot Flows your Way! Easy-to-use Chatbot & Catalog Flow builder to build your conversational journeys

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    Why WhatsApp Marketing in 2025?

    WhatsApp is the One Platform that brings together Actionable Notifications & Customer Support! 
    98%
    Open Rates
    45-60%
    Click Rates
    2.6Bn+
    Active Users
    7%
    Engagement Rate

    WhatsApp Ecommerce Use Cases

    The Ultimate WhatsApp Funnel for End-to-End Engagement

    5X your Lead Generation with Click to WhatsApp Ads

    Ads that show on Facebook and Instagram and Land on WhatsApp 

    • Drive Instant Lead generation. Get the name and number of the user without asking them.

    • Grow Revenue with Conversions API integrated Ad Setup for optimised delivery and better conversions

    • Create, Run & Analyse Ads within AiSensy

    Start for FREE
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    Engage and Qualify Leads with AI Chatbots

    Automate 85% of common customer queries using a drag-and-drop WhatsApp Chatbot.

    • Answer frequently asked questions.
    • Qualify leads automatically.
    • Showcase product catalogs.
    • Keep your business running 24/7..
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    Broadcast Offers & Promotional Messages seamlessly

    Broadcast Offers and Promotional messages without getting blocked.

    • Upload Unlimited Contacts,

    • Create templates with our AI & Broadcast Seamlessly.

    • Smart Broadcast Retry mechanism for high delivery and conversions.

    Start for FREE
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    Build Chatbots Seamlessly with Drag & Drop Chatbot Builder

    Build personalised chatbots to solve for customer support and engagement

    • Connect your APIs for smarter automations and agentic workflows

    • Build Catalogs & Sell products seamlessly with your Chatbot 

    • Solve Customer Queries 24 x 7 and guide the user with effective buttons and list options

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    Behaviour based Retargeting Campaigns

    Get Detailed analysis with Customer segmentation based on Campaign Analytics. 

    • Retarget smartly based on Clicked, Replied, Delivered, Failed & more 

    Start for FREE
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    Automate Abandoned Cart Notifications & Payment Reminders

    Automate Notifications for Abandoned Cart, Order Confirmations, Reorder, Feedback and more seamlessly with our pre-built automations. Automate Notifications for Payment Reminders , Order Updates & more.

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    Collect Payments with Native WhatsApp Pay

    Collect payments via UPI (Paytm, Phonepe, Gpay) Card, Netbanking and more all within WhatsApp

    Drive more sales and revenue with native payment flow to collect payment

    Start for FREE
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    Integrations with Shopify, Woocommerce, Razorpay, MoEngage, WebEngage & more

    Send Invoice reminders, Order Confirmation and delivery notifications and much more with our extensive integrations. 

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    Explore more Features

    Powerful features that you need 🚀
    Explore

    Ecommerce Case Studies

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    Skullcandy

    Skullcandy reduced their abandoned carts by 45-60% with AiSensy.
    Explore Case Study
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    Cosco

    Cosco, increased their conversions by 3x with AiSensy
    Explore Case Study
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    Keeros

    Keeros Superfoods drives 40% of it's Revenue with WhatsApp Marketing via AiSensy.
    Explore Case Study

    Explore more Industry-wise WhatsApp Use Cases

    Education & Edtech

    Engage students, automate inquiries, and simplify admissions. Explore how WhatsApp can revolutionize your edtech communication.

    Explore Use Case

    Banking & Fintech 

    Enhance customer service, streamline KYC, and much more. Discover how WhatsApp can revolutionize your banking and fintech operations.

    Explore Use Case

    Healthcare

    Schedule appointments, share health tips, and provide personalized patient care. Explore how WhatsApp can elevate your healthcare communication

    Explore Use Case

    Events & Webinar

    Boost registrations, send reminders, and gather feedback effortlessly. Discover how WhatsApp can supercharge your event and webinar engagement.

    Explore Use Case

    Real Estate

    Showcase properties, schedule viewings, and close deals faster. Discover how WhatsApp can streamline your real estate communication and boost lead generation.

    Explore Use Case

    IT Services & Internet

    Enhance lead generation, automate onboarding flows, and provide 24/7 support. Perfect for startups, IT providers, SaaS, and software companies.

    Explore Use Case

    Offline & Retail

    Streamline your retail operations with WhatsApp. Share catalogs, send personalized promotions, offer real-time customer support, and more.

    Explore Use Case

    HR & Recruitment

    Automate candidate screening, schedule interviews, send reminders, and keep applicants engaged throughout the hiring process. Use WhatsApp to simplify recruitment workflows and improve candidate experience.

    Explore Use Case

    Restaurants & Food Delivery

    Accept orders, share menus, send real-time updates, and drive repeat orders with personalized offers. Leverage WhatsApp to enhance customer engagement and streamline food delivery operations.

    Explore Use Case

    Gym & Fitness Centers

    Onboard new members, send workout plans, share class schedules, and automate renewal reminders. Use WhatsApp to boost retention and keep your fitness community engaged.

    Explore Use Case

    Spas & Salons

    Confirm bookings, send appointment reminders, promote seasonal offers, and collect customer feedback. Elevate your client experience with personalized WhatsApp communication.

    Explore Use Case

    Automobile

    Capture test drive bookings, share vehicle catalogs, send service reminders, and automate lead follow-ups. Use WhatsApp to accelerate sales cycles, improve customer experience, and boost after-sales engagement.

    Explore Use Case

    3x Your Ecommerce Sales

    Unlock the power of WhatsApp automation for your online store. Get Started for FREE. No Credit Card needed.
    ⚡️Powered by Official WhatsApp Business API 
    Start for FREEBook a Demo

    WhatsApp Marketing FAQs

    Q. Can I sell products on WhatsApp?

    Yes, businesses can sell products directly on WhatsApp using the WhatsApp Business App or WhatsApp Business API. With features like product catalogs, shopping carts, automated chatbots, and integrated payment options, customers can browse products, ask questions, and complete purchases without leaving the chat.

    Q. How can eCommerce businesses use WhatsApp for sales?

    eCommerce brands can use WhatsApp to create a complete sales funnel, including:

    • Sending Click-to-WhatsApp Ads to generate leads

    • Sharing product catalogs and product recommendations

    • Automating conversations with AI chatbots

    • Sending abandoned cart reminders and order confirmations

    • Running broadcast campaigns for promotions and product launches

    These capabilities help businesses engage customers in real time and guide them from discovery to purchase within the same conversation.

    Q. Do customers need to leave WhatsApp to complete a purchase?

    Not necessarily. With WhatsApp commerce features, customers can browse products, add items to a cart, and complete purchases directly within the chat interface.

    Many businesses also integrate WhatsApp with payment gateways or eCommerce platforms like Shopify and WooCommerce, allowing users to complete checkout seamlessly.

    Q. Is WhatsApp marketing effective for eCommerce businesses?

    Yes. WhatsApp is one of the most effective marketing channels for eCommerce because it enables direct, personalized communication with customers. Businesses can send targeted messages, product recommendations, and exclusive offers to customers who have opted in, increasing engagement and repeat purchases.

    Q. How much does WhatsApp Marketing cost?

    WhatsApp Marketing is free if done using WhatsApp Business App. However, if you're using a WhatsApp API-based platform like AiSensy, you'll need to pay for platform charges (starting at ₹999/ month) and also pay for WhatsApp Conversations (0.88p/ Marketing Conversation, 0.125p/ Utility & Authentication Conversation.

    Q. Is AiSensy an Official WhatsApp Marketing Software?

    Yes, AiSensy is an Official WhatsApp Business Solution Partner (BSP) built on WhatsApp Business APIs helping over 100,000+ businesses across 57+ countries grow with WhatsApp Marketing. 

    Q. Is there a free trial available for AiSensy?

    Yes! You can use AiSensy free for lifetime with our Forever free plan. To experience all powerful AiSensy features like broadcasting, chatbot, integrations, you can start your 14-day free trial - no credit card needed.

    Q. Is WhatsApp Marketing legal?

    Yes, WhatsApp Marketing is 100% legal when done via the Official WhatsApp Business API. Avoid using unofficial tools to prevent account bans or privacy issues.