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CASE STUDY

Keeros Superfoods drives 40% Revenue using WhatsApp

Keeros Superfoods saw a 40% jump in sales with AiSensy by Broadcasting offers on WhatsApp, recovering abandoned carts, creating Ads that Click to WhatsApp & more.

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How Keeros achieved desired results with WhatsApp Marketing

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COMPANY OVERVIEW

About Keeros 

Keeros SuperFoods is an Ecommerce Brand creating Healthy snacks for Diabetic & Health conscious people.

  • IndustryHealthy Snacks and Superfoods
  • HeadquartersLucknow, Uttar Pradesh, India
  • ProductsMillet based snacks, wellness products and super drinks
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    The Challenge

    Transforming Keeros’s Challenges into Triumphs

    Diminishing Sales

    Conversions were slowing down with emails & SMS getting just 25% open rates

    Increasing Abandoned Carts

    Users who visited their website and added products to their cart did not complete the purchase. 

    Poor customer support

    Without real-time communication, customers had to wait too long to solve queries.

    The Solution

    How AiSensy Helped Keeros Overcome These Challenges

    Broadcast Offers to Unlimited Users in One Go

    Using AiSensy's intuitive platform, Keeros seamlessly broadcasted marketing and promotional offers to their entire customer base — reaching users even if they hadn’t added Keeros to their contacts.

    By adhering to WhatsApp’s best practices and with the support of our commited staff, Keeros successfully raised the broadcast limit from 256 people to the entire people on their data base — all without the risk of being blocked. As a result, they achieved an impressive 98% open rate.
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    Automate Notifications & Reminders on WhatsApp

    Keeros Superfoods used AiSensy to send notifications for a number of events including Order Confirmation, payment confirmation, feedback, delivery updates, Abandoned Cart reminders & more on WhatsApp.

    If they have any queries related to their product, they can simply send a WhatsApp message from where a Keeros agent will answer their query. 
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    Abandoned Carts Recovered

    Many users added products to their cart but did not complete the purchase. 

    To solve this Dilemma of Abandoned Carts, AiSensy set up WhatsApp automation that triggered an Abandoned Cart Notification 15-20 minutes after a user added a product to their cart & didn't complete the transaction.

    This approach helped them recover up to 40% of they abandoned carts.
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    Solve for Customer Support on WhatsApp

    On WhatsApp, Keeros was able to solve customer queries in real time with AiSensy's intuitive 1:1 Live Chat Option & Chatbot Functionality.

    With AiSensy's intuitive Live Chat Dashboard & multi-human Live Chat Support, they were able to solve multiple queries instantly, substantially increasing Customer Satisfaction. 
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    Automating Sales & Support with WhatsApp Chatbot

    Keeros SuperFoods automated its sales & customer support 24x7 by integrating a Smart WhatsApp Chatbot to AiSensy. The Chatbot was able to answer common customer queries & engaged new leads that landed on WhatsApp. Thus, freeing their agent's valuable time for more important purposes. 
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    Run Ads that Click to WhatsApp

    Instead of spending tons of money running Google Ads, Keeros runs cost-effective Ads that Click to WhatsApp on Facebook & Instagram. 

    With these ads, they were able to drive targeted users on WhatsApp & engage them in direct 1:1 Live conversation. 

    This approach helped them drive 40% growth in overall sales.
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    The Results

    20-40% Abandoned Cart Recovery
    By automating reminders on WhatsApp.
    40% Business Growth
    By sending promotional offers, discounts & Abandoned Cart Reminders on WhatsApp. 
    3 x More Engagement
    on Promotional WhatsApp Broadcasts - With a 98% Message Read Rate & 45-60% Click-throughs. 

    Founders & Marketers Love us

    Trusted by 50000+ Businesses across 53+ Countries

    Features Loved by our Clients

    Collect Payments on WhatsApp

    Yes! Collect Payments now on WhatsApp Seamlessly with WhatsApp Pay and other modes of Payments (Razorpay, Payu etc) and grow your revenue.

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    Ads that Click to WhatsApp

    Run Ads on Facebook & Instagram that land on WhatsApp. 5X Your lead generations & 2-3X Conversions Instantly!

    Run Ads from AiSensy, smartly segregate your leads and build Chatbot Flows to automate everything!

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    Multiple Human Live Chat

    Have multiple team members to drive Live Chat Support on the Same WhatsApp Business Number. 
    Filter Chats according to tags, campaigns and attributes for Smart Agent Chat Routing.

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    Real-Time Analytics

    Track your campaign results in real-time.

    Monitor Read, Replied & Clicked rates for each campaign and retarget smartly for higher conversions!

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    Smart Retargeting for 3X Sales

    Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions!

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