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How PhysicsWallah used AiSensy to drive 3x Lead Gen

Discover how PhysicsWallah, a prominent EdTech company in India, achieved a 3x lead generation with WhatsApp via AiSensy.

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COMPANY OVERVIEW

About PhysicsWallah

PhysicsWallah is an affordable EdTech learning platform providing a live interactive classroom experience with personalized attention to all students. It's a growing platform that has recently joined the elite group of Unicorns in India. 

  • IndustryEdTech
  • HeadquartersNew Delhi, India
  • Company Size1900+ Employees
  • ProductsOnline & Offline Coaching, Digital Courses & Study Materials
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    The Challenge

    Transforming Physics Wallah’s Challenges into Triumphs

    Diminishing Conversions

    With an open rate of just 20% and click-through rates between 2-5%, the results from email marketing weren't justifying the effort.

    Delayed Student Support and FAQs

    Students found it challenging to get timely responses to their questions, causing frustration and hindering their learning experience.

    Low Webinar Attendance

    Despite registering for webinars, many users simply didn't show up.

    The Solution

    How AiSensy Helped Physics Wallah Overcome These Challenges

    Running Ads that Click to WhatsApp within AiSensy

    How It Works:
    • Leads click on Instagram or Facebook ads.
    • Leads are redirected to a WhatsApp chat.
    • Leads initiate a conversation that triggers the chatbot.
    • Leads are automatically segmented into campaigns, engaged through broadcasts, chatbots, and catalogs, creating an efficient conversion flow.

    Results: 3x more leads generated.
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    Broadcast promotional offers to Unlimited Users

    Using AiSensy, PhysicsWallah sent promotional offers to their entire contact base, including users who hadn’t saved the company’s number.

    Impact:
    5x more course sales and significant engagement.
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    Build Personalized Customer Relationships with Customers

    Using AiSensy's intuitive 1:1 live chat, customers were able to easily inquire about courses and receive instant updates.

    AiSensy enabled multiple agents to manage chats from a single number, with easy transfer of conversations to ensure customers always reached the right person.

    Benefit:
    Closer relationships, greater trust, and an enhanced experience.
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    Automated WhatsApp Reminders

    Automated reminders sent via WhatsApp kept students engaged and ensured higher attendance at webinars.

    Result:
    Webinar attendance increased by 4x, boosting retention and the impact of sessions.
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    Automate Common Queries with WhatsApp Chatbot

    PhysicsWallah implemented a WhatsApp chatbot to answer frequently asked questions quickly and effectively.

    Direct Benefit:
    Freed up valuable time for the team to focus on critical demands, resulting in improved student support.
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    The Results

    3 x Leads Generated
    by running Ads that Click to WhatsApp
    4x Webinar attendance
    by sending reminders on WhatsApp 
    5x Course sales
    with WhatsApp Broadcasting

    Founders & Marketers Love us

    Trusted by 50000+ Businesses across 53+ Countries

    Features Loved by our Clients

    Collect Payments on WhatsApp

    Yes! Collect Payments now on WhatsApp Seamlessly with WhatsApp Pay and other modes of Payments (Razorpay, Payu etc) and grow your revenue.

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    Ads that Click to WhatsApp

    Run Ads on Facebook & Instagram that land on WhatsApp. 5X Your lead generations & 2-3X Conversions Instantly!

    Run Ads from AiSensy, smartly segregate your leads and build Chatbot Flows to automate everything!

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    Multiple Human Live Chat

    Have multiple team members to drive Live Chat Support on the Same WhatsApp Business Number. 
    Filter Chats according to tags, campaigns and attributes for Smart Agent Chat Routing.

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    Real-Time Analytics

    Track your campaign results in real-time.

    Monitor Read, Replied & Clicked rates for each campaign and retarget smartly for higher conversions!

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    Smart Retargeting for 3X Sales

    Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions!

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    Edtech Platform

    Check out how PhysicsWallah, an Edtech giant used AiSensy to drive 3x more Leads through WhatsApp via AiSensy. 

    Drive 3x Revenue with AiSensy

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