How Cosco achieved 3x Growth in User Engagement with AiSensy

Using AiSensy's intuitive platform, Cosco seamlessly broadcasted marketing and promotional offers to their entire customer base - even the ones that hadn't added Cosco to their contacts.

By adhering to WhatsApp’s best practices — such as only sending messages to opted-in users — Cosco successfully delivered messages to an unlimited number of users, without the risk of getting blocked. As a result, they achieved an impressive 98% open rate.

Cosco used AiSensy to automate Order Confirmation, delivery confirmation & many more notifications on WhatsApp.

With a 98% Message-open rate on WhatsApp, they were able to reach the maximum audience in the minimum time period. 

The users instantly received these updates instantly on WhatsApp & had the option to continue the Conversation if they had any queries.

By implementation of 1:1 live chat with human support on WhatsApp, Cosco was able to provide personalized, real-time customer support.

Customers could easily ask questions, receive updates, and get immediate responses—whether it was product inquiries, order tracking, or promotions.

As a result of this fast and tailored assistance, Cosco saw an increase in 2x their engagement.

By partnering with AiSensy, Cosco successfully established a strong and authentic presence on WhatsApp, backed by the powerful WhatsApp Blue Tick.

This verification not only enhanced customer trust but also positioned Cosco as a credible brand that customers can rely on.

Cosco integrated our AI-driven WhatsApp Chatbots to facilitate dynamic and automated conversations with your audience.

AiSensy Chatbots are accessible 24/7, guaranteeing that users can receive support whenever they need it, including outside of standard business hours.

Building conversation flows with AiSensy is very easy, thanks to a drag-and-drop interface that requires zero coding expertise.