WhatsApp Catalog:
Sell your Products on WhatsApp
WhatsApp Catalog, Cart & Payments in One Place!
Broadcast, engage & sell using WhatsApp Catalogs.
• Up to 150x ROI
• 7x Conversions
• 3x Boost in sales
⚡️Powered by Official WhatsApp Business API

What is a WhatsApp Catalog?
WhatsApp Catalog allows businesses to create and share catalogs of their products and services directly through WhatsApp. Customers can browse your catalog, and even make purchases without ever leaving WhatsApp.
Product Categorization
Organize products into detailed categories
Rich Content
Include full product descriptions, images and price
Ease of Use
you can easily share the catalog with customers.

Why Connect you WhatsApp Catalog to a WhatsApp Business API Account (WABA)?
If you’re running a larger operation or want more control and automation, the WhatsApp Business API is a better choice. Unlike the standard app, the API allows for:
Scalability
Show more items and handle more complex queries without the app's restrictions.
Automation
Integrate with CRM systems and automate everything from order confirmations to inventory updates.
Advanced Analytics
Get detailed insights into customer behavior, helping you make informed decisions.



























How to Enable WhatsApp Catalog via AiSensy
Steps enable WhatsApp Catalogs via WhatsApp Business API with AiSensy
Create a AiSensy Account and Apply for Free WhatsApp Business API
Sign up at AiSensy.com and complete your profile.
In your AiSensy dashboard apply for WhatsApp Business API and and submit your business details.


In "Flows," navigate to "Connect Catalog" and link your Facebook Business account. Ensure your catalog is already created in Facebook.

Link Your Catalog to WhatsApp
Go to "Manage Catalog" in Flows and connect the Facebook catalog you wish to use.

Go to Product & edit the listed products (Optional)
Next, go to the Products section, which includes all the products listed in your Shopify account.
If you want, you can edit these products by clicking the pencil icon.
Clicking the pencil icon will take you to Shopify from where you'll be able to edit these products.

Create a New Flow
Now, go to Flow Builder and click Create Flow to create the flow for your WhatsApp Catalog.

Add Keywords which will trigger the Catalogue
Clicking the button will open the Flow Builder. Here, you can build the complete flow for your WhatsApp Catalogue.
To start creating your flow, you first need to add Keywords that will trigger the Catalogue flow.
Enter common keywords like Shop, products, e-commerce depending on what your users enter most to ensure the catalogue gets triggered.
In the below image, we've added 'hi' as the keyword that will trigger the catalogue flow. So, whenever someone sends you a 'hi' on your WhatsApp Business API number, the flow will automatically get trigerred.

Build the Flow
Use the drag and drop elements to build your flow.
Choose from a variety of elements such as Text, Quick Replies, Images, Lists, Section Lists, Single Product, and Multi-Product to create an interactive and engaging experience.
In the image, we are displaying a Text element.

Once satisfied with your flow, click "Save" and enable it to make your catalog live on WhatsApp.
For a detailed guide, check our tutorial:

What is better: to create a WhatsApp Catalog via the WhatsApp Business App or API?
Creating a catalog via the WhatsApp Business App is simpler and faster, ideal for small businesses. However, using the API through platforms like AiSensy is better for businesses that need scalability, automation, and advanced customization.
How does integrating a product catalog with a WhatsApp chatbot benefit customer support?
Combining a product catalog with a chatbot allows customers to browse products and get details without waiting for a human response, improving customer satisfaction and reducing support load.
Can I sell digital products using the WhatsApp Catalog?
Yes, you can list digital products like eBooks, software licenses, online courses, or subscriptions in your WhatsApp Catalog.
Are there any limits on the number of items I can add to my WhatsApp Catalog?
Yes, WhatsApp currently allows up to 500 products per catalog, making it suitable for small to medium-sized businesses.
Are there any limits on the number of items I can add to my WhatsApp Catalog?
Yes, WhatsApp currently allows up to 500 products per catalog, making it suitable for small to medium-sized businesses.
Can I integrate payment options with my WhatsApp Catalog?
Yes, you can integrate payment options with your WhatsApp Catalog using platforms like WhatsApp Pay or third-party payment gateways, making it easier for customers to complete purchases directly within the chat.