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Grow Your Retails Business with WhatsApp

Streamline your retail operations with WhatsApp. Share catalogs, send personalized promotions, offer real-time customer support, and more.

⚡️Powered by Official WhatsApp Business API 

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Features  

Key Features of WhatsApp Beneficial for Retail

Build no-code Chatbot in minutes

Build your Own Chatbot Flows your Way! Easy-to-use Chatbot & Catalog Flow builder to build your conversational journeys.

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Broadcast Offers to Unlimited Contacts

Broadcast personalized offers to unlimited users in one go - without getting your Number blocked!

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Import, Broadcast, Track Results and Retarget

3x your conversions by sending Retargeting Campaigns to the most relevant audience group. 

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Answer customer queries with 1:1 Live Chat

Enable Chatbot Flows or have multiple team members to provide seamless Live Chat support on a single WhatsApp Business number.

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WhatsApp Retail Use Cases 

Key Features of WhatsApp Business API for Retail

Product Catalog & Order Placement

Retailers can use WhatsApp to showcase their product catalogs, allowing customers to browse items, ask questions, and place orders directly through the app.

By integrating shopping features, customers can easily add items to their cart and complete purchases without leaving WhatsApp.
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Personalized Promotions & Offers

Send targeted promotions, discount codes, and exclusive deals directly to customers via WhatsApp.

By using customer data, retailers can offer personalized recommendations based on previous purchases or browsing behavior, driving engagement and increasing sales.
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Click-to-WhatsApp Ads for 5x More Leads

Retail businesses can use Click-to-WhatsApp ads to direct potential customers from social media channels like Facebook and Instagram.

As users click on your Ads, they land on Whatsapp and you receive their name and WhatsApp number - this instantly generates leads and allows for personalized communication.
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Customer Support & Product Inquiries

Provide instant customer support via WhatsApp Chatbots for product inquiries, store services, or return/exchange policies.

For more complex questions, escalate to live agents, ensuring customers receive prompt assistance in real-time.
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Appointment Booking for In-Store Consultations

Businesses like salons, spas, and boutiques can use WhatsApp to automate appointment bookings.

Customers can schedule consultations, services, or private shopping sessions directly through the app, reducing the need for phone calls or email exchanges.
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Customer Feedback & Reviews

After a purchase or service, retailers can use WhatsApp to request customer feedback or encourage reviews.

Collecting feedback via WhatsApp is quick and convenient, improving customer relations and helping businesses gain valuable insights for improvement.
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Why WhatsApp Business API?

WhatsApp is the One Platform that brings together Actionable Notifications & Customer Support! 

98%
Open Rates
45-60%
Click Rates
2.6Bn+
Active Users
7%
Engagement Rate

Explore more Industry-wise WhatsApp Use Cases

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Ecommerce 🛒

Discover how WhatsApp can boost sales, personalize customer experiences, and streamline operations for your Ecommerce Business
Explore WhatsApp Use Cases
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Education & Edtech 🎓

Engage students, automate inquiries, and simplify admissions. Explore how WhatsApp can revolutionize your edtech communication.
Explore WhatsApp Use Cases
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Banking & Fintech 🏦 

Enhance customer service, streamline KYC, and much more. Discover how WhatsApp can revolutionize your banking and fintech operations.
Explore WhatsApp Use Cases
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Healthcare 🩺

Schedule appointments, share health tips, and provide personalized patient care. Explore how WhatsApp can elevate your healthcare communication
Explore WhatsApp Use Cases
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Events & Webinar 🎫

Boost registrations, send reminders, and gather feedback effortlessly. Discover how WhatsApp can supercharge your event and webinar engagement.
Explore WhatsApp Use Cases
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Automotive 🚗

Schedule test drives, send service reminders, and provide instant support. Explore how WhatsApp can transform your automotive business's CX.
Explore WhatsApp Use Cases
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Real Estate🏠

Showcase properties, schedule viewings, and close deals faster. Discover how WhatsApp can streamline your real estate communication and boost lead generation.
Explore WhatsApp Use Cases
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IT Services & Internet

Enhance lead generation, automate onboarding flows, and provide 24/7 support. Perfect for startups, IT providers, SaaS, and software companies.
Explore WhatsApp Use Cases

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