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What is WhatsApp Business API?

The WhatsApp Business API is a powerful tool for businesses to communicate with customers at scale.

With AiSensy, you get free access to Official WhatsApp Business API. That's right! No more worries about numbers getting blocked or complex setups.

AiSensy's Official WhatsApp API enables:

Automated messagingSave time and resources by automating responses to frequently asked questions, order updates, and more.

Bulk notificationsSend timely updates, promotions, and alerts to thousands of customers with just a few clicks.

Seamless customer supportProvide instant, 24/7 support with automated chatbots and/or human agents.

Integration with CRM and other toolsConnect WhatsApp Business API with your existing CRM, analytics tools, and workflows for a unified business ecosystem.

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Benefits of WhatsApp Business API for businesses

Reach Customers Where They Are most active

With 2.8 billion+ active users, WhatsApp is where your customers are most active. Be there, engage, and convert.

Build a Strong Brand Identity

Establish a Strong Brand Identity by getting the esteemed WhatsApp Blue tick for free with AiSensy

Grow your Revenue by 45-60%

Build an entire conversion focused funnel right on WhatsApp - from running ads, to collecting payments

Offer Unmatched Customer Support

Resolve hundreds of queries in real-time via multi-agent live chat - scale your customer satisfaction (CSAT)

Highly Cost-effective

Businesses have achieved up to 150X ROI doing WhatsApp Marketing with AiSensy. Not only is it cost-effective, it's like hitting the jackpot.

Secure, Verified & Officially Approved by Meta

WhatsApp Business API is created & approved by Meta for businesses, to grow businesses with the power of WhatsApp!

How is WhatsApp Business API Different?

Here's how WhatsApp Business API is different from WhatsApp Business App

	WhatsApp Business API For Growing Businesses $150 per seat per year Apply For FREE	WhatsApp Business App For Small Businesses $450 per seat per year Get Started
Broadcasting Limit	UNLIMITED Users/ Day	Up to 256 Contacts/ Day
Multi-User Access	Unlimited Users	Up to 5 Devices
WhatsApp Chatbots	Yes	No Chatbot Integration
Automated Messaging	Yes	Not Possible
Broadcast Reach	All Users	Only who have saved your number
Coding Required	Yes, But Not Required if you use AiSensy	No, as app given by WhatsApp
Verified Green Tick	Yes	Not Possible
Clickable Messages	Yes	No
Campaign analytics	Yes	No
Integration with CRMs and other softwares	Yes	No
Remarketing Campaigns	Yes	No

Note: In AiSensy's Basic & Pro plans, you get 1 Owner + 5 FREE Agents. Additional Agents at ₹750/ month each

How to use WhatsApp Business API with AiSensy?

Import & Broadcast Instantly

You can simply Import all your Contacts and Broadcast approved messages Instantly.

Collect Payments On WhatsApp

Yes, collect payments seamlessly on WhatsApp via WhatsApp Pay, UPI, Net banking and cards.

Run Click to WhatsApp Ads

Create ads that click directly to WhatsApp, capture leads instantly, and boost conversions.

See 3-5X more leads & slash your cost per lead.

Build No-code WhatsApp Chatbots in Minutes

Effortlessly deploy multiple WhatsApp chatbots with AiSensy's drag-and-drop interface, automating up to 80% of your manual queries.

Send Automated CTA Based Notifications

Automate notifications for Abandoned Cart, Order Confirmation etc by Connecting your CRM, Payment Portals, eCommerce Platforms like Shopify, WooCommerce, Hubspot & more with aiSensy

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Trusted by 100,000+ Businesses across 57 Countries

Hear it from our Customers!

Priya Ostwal Marketing Manager, PhysicsWallah AiSensy team has shown exceptional professionalism, reliability and a true commitment to customer satisfaction.

Akash Jain Business Executive, CoscoAiSensy helped us increase our customer engagement. Our customer engagement increased from 35% to 90% with AiSensy's Smart Retargeting feature.

Achina Mayya Founder & CEO, AevyTVAiSensy has been pivotal for us. The personalised interactions and instant responses greatly improved our engagement rates, and more importantly our sales!

Drive 3x Revenue with WhatsApp Business API

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WhatsApp Business API FAQs

Is WhatsApp Business API Free?

You can get the WhatsApp Business API for Free with AiSensy but you still need to pay the platform fees & for messages charged per session (every 24-hours) in the WhatsApp Conversation-based pricing model.

What is the WhatsApp Business API Pricing in India?

The pricing can vary depending on the region, the country code of a user and the type of conversation. For Indian Users, you'll be charged ₹0.88/ Marketing Conversation, & ₹0.125 for Utility/ Authentication Conversations.

How to get WhatsApp Business API for FREE?

To get WhatsApp Business API, you need to connect with a WhatsApp Partner like AiSensy. With AiSensy, you can create a Free WhatsApp Business API Account.

Can I use WhatsApp Apps & WhatsApp Business API on the same number?

No, the number which is active on WhatsApp Business API can’t be registered on WhatsApp Apps. Also, if a number is already registered on WhatsApp Apps, you must delete that WhatsApp Account to register for WhatsApp Business API.

Can I send automated messages using WhatsApp Business API?

You can automate WhatsApp messages to your customers like welcome messages, order/ payment confirmations, abandoned cart notifications, application drop-off notifications & more by connecting your CRM/ Business Software with AiSensy.

Can I access WhatsApp on multiple devices with WhatsApp Business API?

Yes, you can access WhatsApp Business API on as many devices as you want using AiSensy. Unlike WhatsApp Business, WhatsApp Business API can be used on multiple devices. You can log in to AiSensy on the go using a Mobile device, PC & tabs. Note here that you only get 1 Owner + 5 FREE Agents with Basic/ Pro plan. Additional Agents cost ₹750/ month each

Which one is better: WhatsApp Business or WhatsApp Business API?

While WhatsApp Business is tailored for small businesses & individual owners, WhatsApp Business API is built for medium to large businesses with large message volumes. But, if you want to: Use WhatsApp on multiple devices, Send WhatsApp broadcasts to unlimited users in one go, Automate WhatsApp Chatbot, and Send clickable buttons with messages, then choose WhatsApp Business API.

3X Your Business Growth with WhatsApp Business API

Why WhatsApp Marketing in 2025?