AiSensy vs. Wati: Comprehensive 2025 Comparison
Dive into the detailed comparison and find out why AiSensy outperforms Wati in automation, integrations, price, and customer engagement features.
Feature-by-Feature Comparison
Here's a comprehensive comparison between AiSensy and Wati
Feature |
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---|---|---|
Free Forever Plan | ✔ | ✖ |
Free Trial | 14-Day FREE Trial | 7-Day FREE Trial |
Starting Paid Plan | ₹999/month | ₹1999/month |
Customer Support | Smooth onboarding, Call, Email, Zoom & Chat support | Chat, Email (2-4 days) |
UI/UX | ⭐️⭐️⭐️⭐️⭐️ | ⭐️⭐️ |
Blue Tick Verification | FREE | FREE |
WhatsApp Payments | ✔ | Limited integrations |
Uptime | 99.9% smooth | Hangs for 1-2 Days when new updates |
First Message Tag | ✔ | ✖ |
Click-to-WhatsApp Ads Manager | ✔ | ✖ |
AI Ad creative generator | ✔ | ✖ |
AI Template message generator | ✔ | ✖ |
AI Chatbot flow generator | Coming Soon | ✖ |
Dynamic Chatbot builder | Drag & Drop Chatbot Builder (Unlimited Chat Sessions) | Drag & Drop Chatbot Builder (Limited sessions) |
Live Chat dashboard | Intuitive | Non-intuitive |
Time taken for 10,000 Messages Broadcast | 18 minutes (approx) | 1.5+ Hours |
Integration Services | FREE Unlimited Integrations | Few integrations are chargeable (e.g. Shopify - $5/ month) |
Chatbot Services | Service Provided & Assisted | Self Serve |
Number of Agents | Unlimited from Basic Plan | 3 Agents with Growth Plan 5 Agents with Pro & Business Plan |
Feature-by-Feature Comparison
Here's a comprehensive comparison between AiSensy and Wati
Feature | AiSensy | Wati |
---|---|---|
Free Forever Plan | ✔ | ✖ |
Free Trial | 14-Day FREE Trial | 7-Day FREE Trial |
Starting Paid Plan | ₹999/month | ₹1999/month |
Customer Support | Smooth onboarding, Call, Email, Zoom & Chat support | Chat, Email (2-4 days) |
UI/UX | ⭐️⭐️⭐️⭐️⭐️ | ⭐️⭐️ |
Blue Tick Verification | FREE | FREE |
WhatsApp Payments | ✔ | Limited integrations |
Uptime | 99.9% smooth | Hangs for 1-2 Days when new updates |
First Message Tag | ✔ | ✖ |
Click-to-WhatsApp Ads Manager | ✔ | ✖ |
AI Ad creative generator | ✔ | ✖ |
AI Template message generator | ✔ | ✖ |
AI Chatbot flow generator | Coming Soon | ✖ |
Dynamic Chatbot builder | Drag & Drop Chatbot Builder (Unlimited Chat Sessions) | Drag & Drop Chatbot Builder (Limited sessions) |
Live Chat dashboard | Intuitive | Non-intuitive |
Time taken for 10,000 Messages Broadcast | 18 minutes (approx) | 1.5+ Hours |
Integration Services | FREE Unlimited Integrations | Few integrations are chargeable (e.g. Shopify - $5/ month) |
Chatbot Services | Service Provided & Assisted | Self Serve |
Number of Agents | Unlimited from Basic Plan | 3 Agents with Growth Plan 5 Agents with Pro & Business Plan |
Trusted by 100,000+ Businesses across 57 Countries
Detailed Comparison
Comparison between the two WhatsApp Marketing platforms
AI-Powered Tools & Innovation
AiSensy:
AI Ads Manager: Optimizes Click-to-WhatsApp Ads for better leads.
AI Ad Creative Generator (Beta): Produces campaign creatives from prompts.
AI WhatsApp Template Generator (Beta): Writes Meta-approved messages.
AI Chatbot Flow Builder (Staging): Builds smart bots trained on business data.
Wati: No AI features currently offered for ad, template, or chatbot flow creation.
Verdict: AiSensy leads with smart automation tools that simplify and scale WhatsApp campaigns using AI.
Customer Support
AiSensy: Offers personalized onboarding with support via calls, Zoom, email, and live chat. Known for faster support and handholding through setup.
Wati: Provides support primarily via chat and email, often with a 2–4 day response window.
Verdict: AiSensy delivers superior support, especially for businesses new to WhatsApp marketing.
Marketing & Campaign Management
AiSensy: Enables bulk broadcasts, Click-to-WhatsApp Ads, retargeting (e.g., cart recovery), and drip marketing—all from one dashboard.
Wati: Offers bulk messaging but lacks built-in retargeting and Ads Manager. Offers a basic chatbot builder with up to 200 automation steps.
Verdict: AiSensy wins on marketing automation and campaign personalization.
Pricing & Value
AiSensy: Offers a Free Forever plan and a 14-day free trial. Paid plans start at a lower cost and include unlimited live chat agents, and no setup fees.
Wati: No Free Forever plan. Offers a 7-day free trial. Paid plans are priced higher and limit the number of live chat agents.
Verdict: AiSensy provides greater value with a lower barrier to entry, especially for growing teams.
Why AiSensy is the Superior Choice 🚀
For businesses seeking a cost-effective, feature-rich, and user-friendly WhatsApp Business API platform, AiSensy stands out as the optimal choice. Its comprehensive automation tools, extensive marketing features, and robust integrations make it particularly suitable for e-commerce and customer-centric businesses.
Customers love us!
Priya Ostwal
Marketing Manager, PhysicsWallah
AiSensy team has shown exceptional professionalism, reliability and a true commitment to customer satisfaction.
Akash Jain
Business Executive, Cosco
AiSensy helped us increase our customer engagement. Our customer engagement increased from 35% to 90% with AiSensy's Smart Retargeting feature.
Achina Mayya
Founder & CEO, AevyTV
AiSensy has been pivotal for us. The personalised interactions and instant responses greatly improved our engagement rates, and more importantly our sales!
How much does AiSensy cost vs Wati?
AiSensy starts at ₹999/month (with unlimited agents), while Wati starts at ₹1999/month with limitations.
Does AiSensy provide free Blue Tick verification?
Yes, AiSensy helps you get Green Tick absolutely FREE.
Can I create Click-to-WhatsApp Ads with AiSensy?
Yes, you can create and manage Click-to-WhatsApp Ads directly inside AiSensy — no additional tools needed!
Which platform is better?
When comparing AiSensy and Wati for WhatsApp marketing, AiSensy emerges as the more cost-effective and feature-rich platform. It offers a user-friendly interface, advanced automation capabilities, and competitive pricing, making it suitable for businesses seeking comprehensive WhatsApp marketing solutions.
Can I try AiSensy for free?
Yes! AiSensy offers both a Free Forever Plan and a 14-day free trial, allowing you to explore its features risk-free. Wati offers a 7-day trial and does not have a free plan.