$0
Forever
Unlimited Free Service Conversations/month
$18
/ monthPer Template Message Charges
Marketing (charged separately)
Utility (charged separately)
Authentication (charged separately)
Service: Unlimited Free Service Conversations
All features in Free Plan
Upto 10 Tags
Upto 5 Custom Atributes
Unlimited Agent Logins
Per Template Message Charges
Marketing (charged separately)
Utility (charged separately)
Authentication (charged separately)
Service: Unlimited Free Service Conversations
Google Sheets integration
Birthday automation message
Per Template Message Charges
Marketing (charged separately)
Utility (charged separately)
Authentication (charged separately)
Service: Unlimited Free Service Conversations
Countrywise WhatsApp Conversation Pricing
Messaging costs vary by your user's country. Check the exact per-message charges for sending WhatsApp messages to users in different regions.
Customer Service Window
When a user sends you a message, a 24-hour support window begins. Each new message from the user resets this window. During this window, you can respond freely without additional charges and you can respond with any free form messages. Also, utility templates delivered within this window won't be charged.
Marketing messages
Marketing messages include all promotional messages, offers, product updates. WhatsApp charges separately for each marketing message delivered, depending on your user’s country.
Utility messages
Utility messages are transactional in nature and include messages for delivery updates, transaction receipts, reminders and more. Utility templates delivered within a customer service window won't be charged. WhatsApp charges separately for each utility message delivered, depending on your user’s country.
Authentication messages
Authentication messages include messages used for verification purposes such as OTP, account registration and account recovery. WhatsApp charges separately for each authentication message delivered, depending on your user’s country.
Service messages
Service messages includes all user-initiated messages related to customer support, Chatbot support & queries asked by users. Service messages are FREE for all businesses using AiSensy.
What is WhatsApp’s new per-template message pricing?
WhatsApp has shifted from per-conversation to per-template message pricing. Now, you'll pay only for each template message sent—giving you clearer control over messaging costs.