AiSensy Pricing Plans in USD ($)

Name: AiSensy WhatsApp Engagement Platform
Brand: AiSensy
Rating: 4.2 (1224 reviews)

Monthly / Quarterly/ Yearly Subscription | Unlimited Users Plan

All billing is pre-paid. WhatsApp Conversation Credits are recharged & managed separately, and per-message pricing depends on the country your users are in. Explore country-wise USD rates → | Need help? Talk to our team →

Introducing WhatsApp AI Agents to AiSensy

Build no-code Chatbots & WhatsApp AI Agents easily

Start with keyword based WhatsApp chatbots, upgrade to AI when you're ready. Top-up AI messages anytime based on volume.

Basic

Keyword Chatbots

Solid for structured, predictable use cases.

$80 / Month

5 keyword-based chatbots
Drag-and-drop flow builder
WhatsApp Cart Management
Share Catalogs & Products on WhatsApp
Integrated with Shopify Chatbot
Generate Chatbot with AI (3 FREE Generations included)

Build Basic Chatbot Flows

PRO + AI · MOST POPULAR

WhatsApp AI Agent Builder

Everything in Basic WhatsApp Chatbot Flows + AI-powered responses

$99

/ Month

$89.1

/ month (billed yearly)

Everything in Basic Flows
7,000 AI messages / month
Knowledge Base Q & A
Long-term user memory
Smart AI Routing across all flows
500 free AI Messages for testing
No-code builder
Tool Calling & API Integrations

Build Advanced AI-Powered Agents✨Build Advanced AI-Powered Agents✨

Countrywise WhatsApp Per Message Pricing

Messaging costs vary by your user's country. Check the exact per-message charges for sending WhatsApp messages to users in different regions.

Explore Pricing

Important Pricing Terminologies

Let's make WhatsApp Conversational Pricing easy to understand for you!

Customer Service Window

When a user sends you a message, a 24-hour support window begins. Each new message from the user resets this window. During this window, you can respond freely without additional charges and you can respond with any free form messages. Also, utility templates delivered within this window won't be charged.

Unlimited Free Service Conversations

Each business using AiSensy receives Unlimited FREE service conversations (user-initiated conversation) per month. Businesses can reply to customer queries without incurring any charges

Marketing messages

Marketing messages include all promotional messages, offers, product updates. WhatsApp charges separately for each marketing message delivered, depending on your user’s country.

Utility messages

Utility messages are transactional in nature and include messages for delivery updates, transaction receipts, reminders and more. Utility templates delivered within a customer service window won't be charged. WhatsApp charges separately for each utility message delivered, depending on your user’s country.

Authentication messages

Authentication messages include messages used for verification purposes such as OTP, account registration and account recovery. WhatsApp charges separately for each authentication message delivered, depending on your user’s country.

Service messages

Service messages includes all user-initiated messages related to customer support, Chatbot support & queries asked by users. Service messages are FREE for all businesses using AiSensy.

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FAQ

Frequently asked questions answered

What is WhatsApp’s new per-template message pricing?

WhatsApp has shifted from per-conversation to per-template message pricing. Now, you'll pay only for each template message sent—giving you clearer control over messaging costs.

Are WhatsApp Conversations managed separately?

Yes, WhatsApp Conversation Credits are recharged and managed separately.
Every time you initiate a Conversation (UIC or BIC), the price of that conversation is deducted from this recharge.
This price varies according to the user's country.

What is a Customer Service Window / Session Window?

A Messaging session window starts when a user sends your Whatsapp Business Number a message and lasts for 24 hours from the most recently received message.You can intervene/respond with ANY kind of message within these 24 hours.

Is it a Pre-paid Billing or Post-paid?

All billings are Pre-paid.

How many Contacts Can I Import?

You can Import Unlimited Contacts to the AiSensy Dashboard. You're only charged for the WhatsApp Conversations you initiate with a user.

How do Upgrade or Downgrade work?

Upgrades and Downgrades work on a pro-rata basis.

Is there any WhatsApp Business API procurement fee for a brand/business?

No. AiSensy don’t charge a single penny to procure the WhatsApp Business API for a Brand/Business. Businesses can procure the API for completely Free through AiSensy.

What is the WhatsApp per-message pricing update effective January 1, 2026?

Meta has announced an update to its per-message pricing for the WhatsApp Business API, effective January 1, 2026. You can check the countrywise per message pricing changes here