Whatsapp Business API Pricing

AiSensy Pricing Plans

Monthly / Yearly Subscription | Unlimited Users Plan

Free Forever

Get Started with WhatsApp Ads & WhatsApp API

$0/ month

Start for FREE

Forever

Features
Unlimited Free Service Conversations/month
Free WhatsApp Business API
Free WhatsApp Blue Tick Application
$1 Free Conversation Credit
Unlimited Free Service Conversations (Live chat Replies to user messages)
Click to WhatsApp Ads Manager
Upload & Manage Contacts
Create tags & attributes
Upto 10 Tags
Upto 5 Custom Attributes
Create template messages
Live Chat Dashboard

Basic

Everything you need to get started with your business.

$20/ month

Get Started

$18/ month

Features
Unlimited Free Service Conversations/month
Features
Unlimited Agent Logins
Smart Audience Segregation
Broadcasting & Retargeting
Template Message APIs
Multi-Agent Live Chat
Agent Transfer & Manager Monitoring
AiSensy Marketplace Integrations
2400 Messages/min
Upto 10 Tags
Upto 5 Custom Attributes
Shopify & WooCommerce Integrations
Dialogflow Chatbot Integration
Shared Team Inbox
Click-to-WhatsApp Ads Manager
Chatbot Flows
5 Chatbot Flows: $40 (charged separately)

Pro

Highly recommended plan to make the best use of Retargeting Campaigns

$45/ month

Get Started

$40/ month

Unlimited Free Service Conversations/month
Features
All features in Basic Plan
Upto 100 Tags
Upto 20 Custom Attributes
Campaign Scheduler
Campaign Click Tracking
Smart Agent Routing
Campaign Budget Analytics
Project APIs
Custom Agent Rules
Carousel Template Click Tracking
CSV Campaign Scheduler
Google Sheets Integration
User Access Control
Birthday Message Automation
Automatic Failed Message Retry
Chatbot Flows
5 Chatbot Flows: $40 (charged separately)

Enterprise

Recommended for 5 Lac+ Messages per month

Custom

Get Connected

Custom

Unlimited Free Service Conversations/month
Features
All features in Pro Plan
Recommended for Brands with 5 Lac+ Users
Unlimited Tags
Unlimited Attributes
Downloadable Reports
Dedicated Account Manager
Priority Customer Support
Webhooks
Higher Messaging Speed

Add-Ons (Charged separately)

$40Per Month

Buy Now

$36Per Month, Billed Annually

Buy Now

Chatbot Flows

Build multiple WhatsApp Chatbots using a simple Drag & Drop function.

5 Chatbot Flows - Build 5 unique Chatbots
Manage Catalogues
Connect WhatsApp Payments with Chatbot
Automate Sales & Support seamlessly

Important Pricing Terminologies

Let's make WhatsApp Conversational Pricing easy to understand for you!

Conversations

WhatsApp Conversation is a 24-hour messaging window initiated only when a business messages a user. A Conversation here starts when a business messages the user (thus initiates the Conversation) or replies to a user's message. All incoming messages from users are FREE and only chargeable if the business responds to the user's message.

Unlimited Free Service Conversations

Each business using AiSensy receives Unlimited FREE service conversations (user-initiated conversation) per month. Businesses can reply to customer queries without incurring any charges

Marketing Conversation

Marketing Conversations include all promotional messages, offers, product updates.

Utility Conversation

Utility Conversations are transactional in nature and include messages for delivery updates, transaction receipts, reminders and more.

Authentication Conversation

Authentication Conversations include messages used for verification purposes such as OTP, account registration and account recovery.

Service Conversation

Service Conversations includes all user-initiated conversations related to customer support, Chatbot support & queries asked by users. Service conversations are FREE for all businesses using AiSensy.

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FAQ

Frequently asked questions answered

What does Unlimited Users mean?

Unlimited User means that there is no limit on the number of Monthly Active Users (MAUs) you can connect with in a month. Be it a thousand users, hundred thousand users, or a million users - you can connect with as many users as you want! You'll just need to pay for the WhatsApp Conversation Charge.

Are WhatsApp Conversations managed separately?

Yes, WhatsApp Conversation Credits are recharged and managed Separately.
Everytime you initiate a Conversation (UIC or BIC), the price of that conversation is deducted from this recharge.
This price varies according to user's country.

What is a Customer Service Window / Session Window?

A Messaging session window starts when a user sends your Whatsapp Business Number a message and lasts for 24 hours from the most recently received message.You can intervene/respond with ANY kind of message within these 24 hours.

Is it a Pre-paid Billing or Post-paid?

All billings are Pre-paid.

How many Contacts Can I Import?

You can Import Unlimited Contacts to the AiSensy Dashboard. You're only charged for the WhatsApp Conversations you initiate with a user.

How do Upgrade or Downgrade work?

Upgrades and Downgrades work on a pro-rata basis.

Is there any WhatsApp Business API procurement fee for a brand/business?

No. AiSensy don’t charge a single penny to procure the WhatsApp Business API for a Brand/Business. Businesses can procure the API for completely Free through AiSensy.