You can now initiate a chat with users directly from the History page.
Whether it’s a text template, image, audio or video file; you can initiate a conversation individually from history page easily. Since these users are out of the 24-hour conversation window, you have to send a WhatsApp Template message to initiate a conversation.
You don’t need to go to the length of creating WhatsApp Broadcast for single contacts. Just go to History Page & send a WhatsApp Template to initiate a conversation.
With this feature, you’ll be able to:
Send personalized messages to users individually from History Page in a click
Save time on creating WhatsApp Broadcast for one or few contacts
Start a conversation directly from the History page.