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WhatsApp AI Agent for Product

From product questions to final choice, the Product AI Agent guides shoppers through your catalog directly on WhatsApp.

No coding needed!

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What Your Product AI Agent Handles

Every question a shopper asks before they buy, handled inside WhatsApp.

Finds the Right Product, Not Every Product

Asks what they need it for, then narrows your catalog down to one or two options - instead of sending a link to a page with sixty.

Answers the Spec Questions

Capacity, materials, warranty, compatibility, what's in the box. Straight from your product information, in the detail a buyer actually wants.

Compares Two Options Side by Side

"What's the difference between these?" The agent lays out the real distinction and says which suits their situation - the thing a comparison table can't do.

Only Recommends What You Stock

You pick which catalog items it may suggest, so it never sends someone after a product you've discontinued or a variant you don't carry.

Sends the Photo, Not Just the Name

Product shots, spec sheets and catalogs shared in chat, so nobody has to open a browser to see what they're buying.

Helps in Your Customer's Language

English, Hindi, Hinglish or anything in between - the agent matches how your customer writes.

How to Build Your Product AI Agent in Minutes

Here's how a real brand goes from zero to a live Product AI Agent on WhatsApp.

Build Your Agent from Your Website

Click AI Agent, add your website, and AiSensy automatically builds an agent trained on your business.

  • Website (required)

  • Business type

  • Anything special it should know? (optional)

  • Business context (optional)

Then hit ✨ Create agent.

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Add Your Business Profile

Add your website & AiSensy auto-generates your business description. Set your agent's name, greeting, and a few ground rules it must always follow.

  • Website

  • Agent/business name

  • Greeting message (optional)

  • Store currency

  • Business type

  • What the business does

  • Ground rules

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Train the Agent with Your Knowledge

Train the agent on your business - it answers from your information, not generic replies. Every source shows "Ready" once learned.

Details to be filled are:

  • Crawl a page (website URL)

  • Upload files (PDF, DOC, TXT, CSV - up to 50MB each)

  • Paste text (policies, scripts, price lists)

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Choose the Images It Can Share

Control the visuals your agent can share in chat - product shots, catalogs, offers. Untick any image it shouldn't send.

  • Image library (enable/disable per image)

  • Search images

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Create the Product Skill

Open Add Skills and check the prebuilt list first - if the skill you need isn't there, hit Create custom, name it Product, and pick Task skill as the type.

  • Task skill

  • Icon & name: Product

  • When should the agent use it?

  • Instructions

  • Add skills

Enable It on Your Agent

Your new skill lands in the Skills list. Switch it on, expand it to set your qualifying questions, your cut-off and where a qualified applicant should go, then hit Done.

  • Skills list

  • Enable the product skill

  • Expand to configure its variables, templates & ads

  • Skills enabled counter

Add Your Products

Choose which catalog items the agent can recommend - so every suggestion comes from your actual range.

  • Catalog products: select what the agent can recommend

  • Add products manually: for bundles or non-store items

  • Sync from Shopify

  • Sync from WooCommerce

  • Import via CSV/XLS

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Connect Your Payment Gateway

Connect your payment gateway so the agent closes sales with a secure payment link, right inside the chat.

  • Payment gateway (Razorpay or PayU)

  • Out-of-window template (optional)

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Link Your Meta Ads (Optional)

Running Click-to-WhatsApp ads?

Map each ad to a custom greeting & context, so the agent knows exactly which ad brought the customer in.

  • Add ad (map ad → custom greeting & context)

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Connect Tools & APIs

Give your agent superpowers - connect tools & APIs so it can fetch live information or complete tasks like booking appointments.

  • Custom API actions (e.g. check order status, book a slot)

  • AI plan (manage your plan)

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Test, Publish & Go Live

Chat with your agent before your customers do - 500 free AI messages to trial it. Happy?

Publish, switch the AI on & you're live.

  • Test your Agent panel (Train/Live modes)

  • Publish

  • AI on/off toggle

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How a Shopper Finds the Right Product

A real conversation, step by step - the sale you'd otherwise lose to a browser tab.

  • The Question

    Customer: "Which water purifier should I get?"
    The agent asks one thing back: how many people in the house, and is it municipal or borewell water?

  • The Narrowing

    Four people, borewell. That rules out the UV-only models - the agent suggests two RO+UV options and explains what the price difference actually buys.

  • The Detail

    "What's the difference in maintenance?" Filter life, service interval, annual running cost - from your product documents, not a guess.

  • The Choice

    The customer picks one. The agent sends the photo, the spec sheet and the link to buy.

    Total time: 5 minutes. Human involvement: zero.

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    The Product AI Agent Works Even Better With…

    One number, one team - agents for before, during & after the sale.

    Sales AI Agent

    Once they've chosen, this agent handles the objection and closes with a payment link.

    Customer Support AI Agent

    Takes over after the order - delivery, setup, warranty and everything that follows.

    Feedback AI Agent

    Asks how the product turned out, so you hear about a problem before a review site does.

    Simple Pricing. Every Agent Included.

    One plan unlocks the entire library - deploy any AI Agent, or build your own.

    ₹3,500

    Per Month
    Buy Now

    $99

    Per Month, Billed Annually
    Buy Now

    WhatsApp AI Agent Features

    Access every pre-built AI Agent in this library, plus the no-code builder to create your own - trained on your business and live on WhatsApp in minutes.

    • 3,500 AI messages every month

    • 500 FREE AI messages for testing

    • Knowledge Base Q&A - train it on your website & documents

    • Long-term customer memory

    • No-code builder to customize any agent

    • Tool calling, skills & API integrations

    FAQ

    Frequently asked questions answered

    How does it decide which product to recommend?

    It asks what the customer needs it for first, then matches that against your catalog. You control which items it may recommend, so the shortlist is always drawn from what you actually want to sell.

    Can it answer technical questions about a product?

    Yes, as far as your own documents go. Upload spec sheets, size charts and manuals under Knowledge and the agent answers from those - capacity, materials, compatibility, what's in the box.

    Can it compare two products for a customer?

    Yes, and that's where it earns its keep. It explains the real difference between two options and which one suits the customer's situation, rather than dumping a comparison table on them.

    Does it work with my Shopify or WooCommerce catalog?

    Yes. Sync directly from Shopify or WooCommerce, import a CSV or XLS, or add products by hand for bundles and anything that isn't in your store.

    What stops it recommending something I've discontinued?

    You select which catalog items the agent may suggest. Anything you haven't selected is invisible to it, so a discontinued line can't resurface in a conversation.

    Can it tell a customer whether something is in stock?

    Only if you connect the system that knows. Live stock is a Tools & APIs connection - without it the agent works from your catalog, which tells it what you sell but not what's on the shelf today.

    Can it suggest add-ons or a better version?

    Yes, if you tell it to. Write it into the skill's instructions and the agent can suggest the accessory that goes with the purchase, or the model up when it genuinely fits the need.

    Does it remember what a customer asked last time?

    Yes. Long-term customer memory is part of the AI Agent plan, so a returning customer doesn't have to explain their requirement from scratch.

    Can it help with sizing or fit?

    Yes, from your own size chart. Upload it under Knowledge and the agent walks a customer to the right size rather than leaving them to guess and return it later.

    Is the Product AI Agent charged separately?

    No. One AI Agent plan at ₹3,500 a month covers every agent in the library plus the no-code builder, so running this alongside Sales and Support costs the same as running one.