WhatsApp AI Agent for Student Admissions

Go to the AiSensy Signup Page. Create your account using either:

• Your Google account, or

• Your business email address by filling out the sign-up form.

Once signed up, Log in to AiSensy using the same Google account or email credentials.

Once you are logged in, navigate to and click on AI Agent available on the navbar on the left.

Fill in the details given below:

• Website (mandatory)

• Business type

• Anything special it should know? (optional)

• Business context (optional)

Once you fill these details correctly, proceed to hit '✨ Create agent' button. AiSensy automatically builds an agent trained on your business.

When you add your website, AiSensy AI engine auto-generates your business description. Set your agent's name, greeting, and a few ground rules it must always follow.

Fill the details given below:

• Website (fetched automatically)

• Agent/business name

• Greeting message (optional)

• Store currency

• Business type

• What the business does

• Ground rules

In this step, you have to tell the agent about your business website. While adding information, you can add details such as course details, eligibility requirements, fees, scholarship criteria, application deadlines, required documents, and admission policies. This will help the agent answer properly.

You can submit this information in the form of PDF, DOC, TXT, or CSV files. The agent entirely relies on the kind of information you submit. Hence it always responds according to it and never gives generic replies.

Every source shows "Ready" once learned.

Perform the below mentioned steps:

• Crawl a page (website URL)

• Upload files (PDF, DOC, TXT, CSV - up to 50MB each)

• Paste text (policies, scripts, price lists)

It is an optional step but adding image results in leaving a good impression on students and parents. You can add course overview graphics, campus photos, or visual application guides that can help students. But they are not essential.

When you add your website, the AI Agent automatically fetches the image from it. You can control the visuals the agent can share in chat - product shots, catalogs, offers.

Untick any image it shouldn't send.

You can:

• Create Image library (enable/disable per image)

• Search images

Open Add Skills and check the prebuilt list first - if the skill you need isn't there, hit Create custom. You can now name it Admissions, and pick Task skill as the type.

The other details which need to be filled are given below:

• What kind of skill is this? (Task skill)

• Icon & name: Admissions

• When should the agent use it?

• Instructions

• Add skills

Now, you must make sure that the instructions fed to the agent are clear and easy to understand. The agent behaves according to the instructions given to it.

One such example is:

“When a student asks ‘How do I apply for this course?’, ask which course they’re interested in and their current qualification. Use the admission information provided to explain eligibility, fees, deadlines, and required documents, then share the application link. Do not guarantee admission. Refer questions that need further review to the admissions team.”

The agent uses your instructions and the information provided to guide students through the application process.

For more info, tap here to learn how to create a custom skill

Now that you have created the skill you need, it starts to appear in the Skills list. You can now switch it on, expand it to set your cut-off and where a qualified applicant should go, then hit Done.

All that you have to go through is:

• Skills list

• Enable the admissions skill

• Expand to configure its variables, templates & ads

• Skills enabled counter

Now you agent is well taught and it knows how it should respond.

Before enabling the skill, you must proceed to configure the Admissions skill. Doing this will train the agent to ask about the learner’s education, goals, preferred course, and learning format, one question at a time. It will also explain eligibility and application steps using the criteria provided to it.

The agent will be able to clearly distinguish eligibility from confirmed admission.

This step is relevant only if you train you agent to collect application fees, enrolment deposits, or course fees. You can simply skip this step if payments happen through an external admissions portal or a counsellor.

Connect your payment gateway so the agent closes sales with a secure payment link, right inside the WhatsApp chat.

• Payment gateway (Razorpay or PayU)

• Out-of-window template (optional)

If you are planning to run Click-to-WhatsApp ads in order to promote admission to some specific courses, then this step proves useful. 

You can map each ad to a custom greeting & context, so the agent knows exactly which ad brought the customer in.

• Add ad (map ad → custom greeting & context)

• Ad ID

• Label

• Greeting (first message to user)

• Context (extra context for the agent)

• Discount honoured at checkout (optional)

• Products featured in this ad

This step decides what happens when the agent can't help. Here, you can set handoff triggers for situations such as eligibility exceptions, scholarship requests needing approval, document issues, payment problems, or requests to speak with a counsellor.

Write the fallback message, switch on Hand off to a human, and add the phrases that should pull a person into the chat immediately. 

What you must fill:

• Fallback message

• Where your agent runs: up to 3 test numbers

• Hand off to a human: toggle

• Trigger phrases

• Handoff message

Connecting your tools depends on the admissions flow. It stands optional for course FAQs and sharing application link. It will be needed to submit applications, retrieve individual application status, check seat availability, or book counselling sessions in an external system.

Actions let your agent fetch live information or complete tasks using connected tools and APIs.

Hit Add custom API action, tell it when to call it, then paste your cURL - the request fills itself in.

• Action name

• When should the agent call it?

• Paste cURL

• Request: method + endpoint URL

• Headers

• Params

• Body

• Auth

• Test call

Click on - Next: variables

In this step, you can test your Admissions AI Agent before going live. You can try asking questions about eligibility, application deadlines, required documents, fees, and cases where a student doesn’t meet the admission criteria.

Make sure the agent uses only the admission information you’ve provided. It shouldn’t invent eligibility rules, deadlines, fees, available seats, or application status.

You can chat with your agent before your customers do with AiSensy's 500 free AI messages for a trial.

Publish, switch the AI on & you're live.

• Test your Agent panel (Train/Live modes)

• Publish

• AI on/off toggle