WhatsApp AI Agent for Event Registration

Go to the AiSensy Signup Page. Create your account using either:

• Your Google account, or

• Your business email address by filling out the sign-up form.

Once signed up, Log in to AiSensy using the same Google account or email credentials.

Once you are logged in, navigate to and click on AI Agent available on the navbar on the left.

Fill in the details given below:

• Website (mandatory)

• Business type

• Anything special it should know? (optional)

• Business context (optional)

Once you fill these details correctly, proceed to hit '✨ Create agent' button. AiSensy automatically builds an agent trained on your business.

When you add your website, AiSensy auto-generates your business description. Set your agent's name, greeting, and a few ground rules it must always follow.

Fill the details given below:

• Website

• Agent/business name

• Greeting message (optional)

• Store currency

• Business type

• What the business does

• Ground rules

Train the agent on your business website. You can add information that includes event dates, timings, venue details, agendas, speaker profiles, ticket prices, and registration FAQs.

The agent answers from the information you feed to it. This information can be submitted in the form of PDF, DOC, TXT, or CSV files. It never gives generic replies.

Every source shows "Ready" once learned.

Perform the below mentioned steps:

• Crawl a page (website URL)

• Upload files (PDF, DOC, TXT, CSV - up to 50MB each)

• Paste text (policies, scripts, price lists)

Note* For event registration, also add ticket types, eligibility requirements, and what attendees need to bring. These details help people understand the event before registering.

When you add your website, the AI Agent automatically fetches the image from it. You can control the visuals the agent can share in chat - product shots, catalogs, offers.

Untick any image it shouldn't send.

You can:

• Create Image library (enable/disable per image)

• Search images

It is an optional step. You can add vent posters, agendas, speaker images, and venue maps that help users, but event registration doesn’t depend on them.

Open Add Skills and check the prebuilt list first - if the skill you need isn't there, hit Create custom, name it Event Registration, and pick Task skill as the type.

• What kind of skill is this? (Task skill)

• Icon & name: Event Registration

• When should the agent use it?

• Instructions

• Add skills

Now, you must make sure that the instructions fed to the agent are clear and easy to understand. The agent behaves according to the instructions given to it.

One such template is:

"When someone asks “How do I register for the event?”, share the event date, time, venue, and ticket details using the information provided. Collect their name and email, then guide them through registration. Confirm their spot only after registration is successful."

Once you enter these instructions, the agent fetches the information around the instructions and replies accordingly. 

For more info, tap here to learn how to create a custom skill

The skill you just created lands in the Skills list. You can now switch it on, expand it to set your cut-off and where a qualified applicant should go, then hit Done.

All you have to go through is:

• Skills list

• Enable the event registration skill

• Expand to configure its variables, templates & ads

• Skills enabled counter

Now you agent is well taught and it knows how it should respond.

Connect your payment gateway so the agent closes sales with a secure payment link, right inside the chat.

• Payment gateway (Razorpay or PayU)

• Out-of-window template (optional)

Note* This step is only needed if the agent collects payment for paid registrations. Skip it for free events or if payment happens on an external ticketing page.

The step is useful if you are running Click-to-WhatsApp ads to promote the event.

Map each ad to a custom greeting & context, so the agent knows exactly which ad brought the customer in.

• Add ad (map ad → custom greeting & context)

• Ad ID

• Label

• Greeting (first message to user)

• Context (extra context for the agent)

• Discount honoured at checkout (optional)

• Products featured in this ad

This step comes in handy if the agent can't resolve the requests made by attendees. The issues such as payment issues, missing tickets, or special registration requests may need your event team’s help.

In this step, you get to decide what happens when the agent can't help. Write the fallback message, switch on Hand off to a human, and add the phrases that should pull a person into the WhatsApp chat. 

What you must fill:

• Fallback message

• Where your agent runs: up to 3 test numbers

• Hand off to a human: toggle

• Trigger phrases

• Handoff message

It is needed only if you want your agent to share registration link with attendees. It directly registers attendees, checks live seat availability, or retrieves booking confirmations from your event system.

Actions let your agent fetch live information or complete tasks using connected tools and APIs - checking an order status, creating a CRM lead or booking an appointment.

Hit Add custom API action, tell it when to call it, then paste your cURL - the request fills itself in.

• Action name

• When should the agent call it?

• Paste cURL

• Request: method + endpoint URL

• Headers

• Params

• Body

• Auth

• Test call

Click on - Next: variables

Chat with your agent before your customers do - 500 free AI messages to trial it. Happy?

Publish, switch the AI on & you're live.

• Test your Agent panel (Train/Live modes)

• Publish

• AI on/off toggle