CASE STUDY

50,000+ Refrens Freelancers connect with Clients on WhatsApp

Explore how Refrens, a leading marketplace for freelancers, achieved exceptional growth and engagement by implementing AiSensy’s WhatsApp solutions.

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Refrens Accelerated its Reach with AiSensy

COMPANY OVERVIEW

About Refrens

Refrens is a leading platform connecting over 150,000 freelancers with businesses, offering seamless invoicing and client interaction solutions.

IndustryTechnology, Information and Internet

HeadquartersBengaluru, India

Company Size51-200 employees

ProductsAccounting Software, Invoicing Software, Sales CRM, and Business Operating System.

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The Challenge

Transforming Refrens’s Challenges into Triumphs

Low Email Engagement

Up to 80% of emails went unopened, limiting communication.

Time-Consuming Communication

Manual processes consumed too much time and reduced user interaction.

Lack of Personalization

Emails failed to create personalized connections with users.

The Solution

How AiSensy Helped Refrens Overcome These Challenges

Streamlined Onboarding with WhatsApp Automation

AiSensy empowered Refrens to automate the onboarding process for resellers, instantly triggering personalized WhatsApp messages with a 98% open rate.

Empowering Freelancers to Scale: Over 50K Paid Subscriptions

Refrens allowed Freelancers to send invoices to their clients on WhatsApp with its paid subscription model.

This amazing feature has helped Refrens to scale boost paid subscriptions to more than 50K.

Strengthening Brand Credibility with WhatsApp Green Tick

AiSensy helped Refrens get the esteemed WhatsApp Green Tick on their WhatsApp Business Profile which enhanced their WhatsApp Business profile & put them as an authentic brand in the viewer's eyes.

The Results

5x Open Rates

When compared to Emails & SMS

50000+ Paid Users

Achieved through personalized WhatsApp engagement.

3x Engagament

on WhatsApp and improved customer satisfaction

Founders & Marketers Love us

Trusted by 50000+ Businesses across 53+ Countries

Features Loved by our Clients

Collect Payments on WhatsApp

Yes! Collect Payments now on WhatsApp Seamlessly with WhatsApp Pay and other modes of Payments (Razorpay, Payu etc) and grow your revenue.

Ads that Click to WhatsApp

Run Ads on Facebook & Instagram that land on WhatsApp. 5X Your lead generations & 2-3X Conversions Instantly!

Run Ads from AiSensy, smartly segregate your leads and build Chatbot Flows to automate everything!

Multiple Human Live Chat

Have multiple team members to drive Live Chat Support on the Same WhatsApp Business Number.
Filter Chats according to tags, campaigns and attributes for Smart Agent Chat Routing.

Real-Time Analytics

Track your campaign results in real-time.

Monitor Read, Replied & Clicked rates for each campaign and retarget smartly for higher conversions!

Smart Retargeting for 3X Sales

Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions!

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