WhatsApp AI Agent for Diet & Workout

Go to the AiSensy Signup Page. Create your account using either:

• Your Google account, or

• Your business email address by filling out the sign-up form.

Once signed up, Log in to AiSensy using the same Google account or email credentials.

Once you are logged in, navigate to and click on AI Agent available on the navbar on the left.

Fill in the details given below:

• Website (mandatory)

• Business type

• Anything special it should know? (optional)

• Business context (optional)

Once you fill these details correctly, proceed to hit '✨ Create agent' button. AiSensy automatically builds an agent trained on your business.

When you add your website, AiSensy AI engine auto-generates your business description. You can here set your agent's name, greeting, and a few ground rules it must always follow.

Fill the details given below:

• Website (fetched automatically)

• Agent/business name

• Greeting message (optional)

• Store currency

• Business type

• What the business does

• Ground rules

In this step, you need to tell the agent about your fitness or wellness business website. Add information about your diet plans, workout programs, fitness goals, meal schedules, exercise routines, program duration, pricing, and trainer support.

You can submit this information through PDF, DOC, TXT, or CSV files. The WhatsApp AI Agent uses the information you provide to answer customer enquiries accurately and recommend suitable diet and workout programs without making up details.

Every source shows "Ready" once learned.

Perform the below-mentioned steps:

• Crawl a page (website URL)

• Upload files (PDF, DOC, TXT, CSV – up to 50MB each)

• Paste text (policies, scripts, price lists)

For your reference, you can train your agent to answer questions about weight management programs, diet preferences, meal plans, workout schedules, home vs. gym workouts, program fees, fitness consultations, and trainer availability.

This step is entirely optional. You can add images of sample meal plans, workout routines, exercise demonstrations, fitness equipment, and trainer profiles to help customers understand your diet and workout programs before signing up.

When you add your website, the WhatsApp AI Agent automatically fetches images from it. You can review and control which visuals the agent can share with customers during WhatsApp conversations.

Untick any image you don't want the agent to send.

You can:

• Create Image library (enable/disable per image)

• Search images

• Upload guidelines PDF for better understanding

In this step, navigate to and open Add Skills. Check the prebuilt skills list first. If the skill you need isn't already available, click Create custom, name it Diet & Workout Guidance, and select Task skill as the type.

• What kind of skill is this? (Task skill)

• Icon & name: Diet & Workout Guidance

• When should the agent use it?

• Instructions

• Add skills

Make sure the instructions you provide are clear and easy to understand. The agent follows these instructions to understand customers' fitness goals, recommend suitable diet and workout programs, and guide them through the next steps.

One such template is:

“When someone asks 'Can you suggest a diet and workout plan?', ask about their fitness goals, activity level, dietary preferences, workout experience, and budget, one question at a time. Recommend suitable programs from the information provided and explain their meal plans, workout schedules, duration, pricing, and available trainer support. Do not promise specific fitness results or provide medical advice. If someone has an injury, medical condition, or needs a personalised health assessment, refer them to a qualified professional.”

Once you enter these instructions, the agent uses your provided knowledge to respond to diet and workout enquiries accordingly.

For more information, learn how to create a custom skill.

Now that you have created the Diet & Workout Guidance skill, it will appear in the Skills list. You can switch it on, expand it to configure and then click Done.

All you have to go through is:

• Skills list

• Enable the Diet & Workout Guidance skill

• Expand to configure its variables, templates & ads

• Skills enabled counter

Your agent is now trained to understand fitness enquiries, recommend suitable diet and workout programs, and guide customers towards signing up.

Before enabling the skill, make sure you have configured the Diet & Workout Guidance skill to ask about customers' fitness goals, activity levels, dietary preferences, workout experience, and budget.

Train the agent to recommend suitable programs from the options available, explain why they fit, and refer customers who need specialised health or fitness advice to a qualified professional.

Note* For customers with medical conditions, injuries, or specialised dietary requirements, configure the AI agent to refer them to a qualified fitness or healthcare professional rather than providing unverified medical advice.

Connect your payment gateway so the Diet & Workout WhatsApp AI Agent can share a secure payment link directly in the WhatsApp chat when a customer is ready to purchase a fitness program.

• Payment gateway (Razorpay or PayU)

• Out-of-window template (optional)

This step is relevant only if you allow customers to purchase diet plans, workout programs, or personal training packages through the agent.

You can skip this step if the agent only answers fitness enquiries, recommends suitable diet and workout plans, or connects customers with a fitness expert for further guidance.

This step is useful if you are running Click-to-WhatsApp ads promoting diet plans, workout programs, weight management packages, or personal training services. It helps the agent understand which fitness program or offer brought the customer to WhatsApp.

Are you also running Click-to-WhatsApp ads?

If yes, you can map each ad to a custom greeting and context, so the agent knows exactly which diet or workout program the customer is interested in and responds accordingly.

• Add ad (map ad → custom greeting & context)

• Ad ID

• Label

• Greeting (first message to user)

• Context (extra context for the agent)

• Discount honoured at checkout (optional)

• Products featured in this ad

You can set handoff triggers for customers who need personalised diet or workout guidance, have specific health concerns, ask questions outside the agent's knowledge base, request special pricing, or want to speak with a fitness expert.

Fallback message: Write a reply for when the agent cannot find information about diet plans, workout programs, pricing, schedules, or trainer availability.

Human handoff: Enable handoff for personalised nutrition consultations, medical conditions, injuries, specialised workout requirements, payment issues, and requests to speak with a certified trainer or nutritionist.

In this step, you decide what happens when the agent cannot help. Write the fallback message, switch on Hand off to a human, and add the phrases that should transfer the conversation to your fitness or wellness team.

What you must fill:

• Fallback message

• Where your agent runs: up to 3 test numbers

• Hand off to a human: toggle

• Trigger phrases

• Handoff message

This step is optional and depends on your agent's requirements. It is useful when you want the Diet & Workout AI Agent to check trainer availability, book fitness or nutrition consultations, retrieve program details, or send customer enquiries to an external CRM.

These actions allow your agent to fetch real-time information or complete tasks through connected tools and APIs, such as scheduling a consultation, checking program availability, or creating a lead in your CRM.

Click Add custom API action, specify when the agent should use it, and paste your cURL to automatically fill in the request details.

• Action name

• When should the agent call it?

• Paste cURL

• Request: method + endpoint URL

• Headers

• Params

• Body

• Auth

• Test call

Click Next: variables to continue.

Before your AiSensy Diet & Workout WhatsApp AI Agent goes live, make sure to test it.

You can test how the agent handles fitness enquiries, diet and workout recommendations, dietary preferences, pricing questions, and requests for personalised guidance.

Make sure the agent doesn't invent diet plans, promise guaranteed fitness results, or provide unverified medical advice. It should recommend programs based on your provided information and refer customers with medical conditions or injuries to qualified professionals.

You can chat with your agent before your customers do with AiSensy's 500 free AI messages for testing.

Publish, switch the AI on & you're live.

• Test your Agent panel (Train/Live modes)

• Publish

• AI on/off toggle