WhatsApp Chatbot Template for Candle Stores

It handles a gift order properly. The bot asks the occasion, helps the buyer choose a scent without being able to smell it, captures the message card and wrapping, takes a delivery date and collects payment. All the things a standard checkout either hides or asks in the wrong order.

A WhatsApp chatbot template is a pre-built conversation flow you can copy into your own account instead of designing one from scratch. Each template already contains the questions, buttons, menus and follow-ups for a specific job — tracking an order, booking an appointment, checking loan eligibility — so you only need to swap in your own business details before switching it on.

Yes. AiSensy connects to Shopify directly, and to WooCommerce and custom stores through webhooks or Zapier. Once connected, a flow can look up a real order, trigger on a real event such as an abandoned cart, and send updates without anyone on your team touching it.

Yes. The chatbot runs on the official WhatsApp Business API. If you don’t have one yet, you can apply and get it set up through AiSensy.

Chatbot templates are part of the WhatsApp Chatbot Flow Builder. To use them, you’ll need to activate Flow Builder through a trial or paid plan. The Flow Builder is billed separately at ₹2,500 per month or USD 80 per month.

Yes. You can link it to Click-to-WhatsApp Ads so users enter the chatbot flow directly from your campaigns.

No. The template already includes the full flow and structure. You only need to review and adjust it to match your business.

Every response is saved against the contact inside AiSensy, where you can view it in the Live Chat inbox, filter it into an audience, or export it. You can also push responses to your CRM, Google Sheets or any other tool in real time using webhooks or Zapier.

Yes. You can review the flow structure or experience the conversation before enabling it for users.

Yes, and we recommend it. Any step in a flow can route the conversation to your Live Chat inbox and assign it to an agent or team, so people are never stuck in a loop when the bot cannot help.

Yes, and this is what makes WhatsApp workable for a sales team rather than a single broker. One API number feeds a shared Live Chat inbox where conversations can be assigned to individual agents or routed by project, so two agents never message the same buyer and nothing sits unanswered when someone is out on a site visit.