CASE STUDY

LearnTube Elevated Communication & Efficiency with AiSensy

LearnTube, an AI-first learning platform, boosted admissions and saved hours of manual work by automating WhatsApp workflows with AiSensy, reducing dependence on SMS and calls.

Read how they achieved this efficiency using WhatsApp via AiSensy!

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CASE STUDY

LearnTube Elevated Communication & Efficiency with AiSensy

LearnTube, an AI-first learning platform, boosted admissions and saved hours of manual work by automating WhatsApp workflows with AiSensy, reducing dependence on SMS and calls.

Read how they achieved this efficiency using WhatsApp via AiSensy!

COMPANY OVERVIEW

About LearnTube by CareerNinja

LearnTube is an AI-powered learning platform trusted by millions of students around the world. Recognized by Google as a top 20 AI company, it focuses on using technology to make learning more engaging and easier to scale.

Industry

EdTech / AI-powered Learning

Headquarters

Bengaluru, India

Learners Served

5 million +

Flagship Products

AI-driven courses, live classes, certification programmes

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The Challenge

LearnTube faced major roadblocks while trying to grow quickly and smoothly:

Manual Learner Updates

Sending WhatsApp messages for onboarding, class timings, and certificates took too much time and wasn’t always reliable.

Broken Admissions Journey

The team depended on calls and emails to talk to students. Many dropped out because they didn’t get quick answers or had to explain things multiple times.

Scalability vs. Personal Touch

LearnTube wanted to grow fast but still give each student a personalised experience. Keeping that balance was a big challenge.

Ops Team Doing..Ops, Ops, Ops

The operations team was buried in routine tasks instead of building better learner experiences.

No Instant Answers = Lost Interest

Lack of real-time query resolution meant prospects often dropped off before taking the next step

Personalised Sales Didn’t Feel So Personal

The high-touch, outcome-driven brand experience was hard to maintain during the manual sales journey.

The Solution

How AiSensy Helped LearnTube To Overcome These Challenges

Automate course updates and learner onboarding messages on WhatsApp

LearnTube Operations team saved hours of time automating onboarding messages and course updates to new learners in a structured, timely manner.

New learners automatically get a personalized welcome message with course access links the moment they sign up.

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Send certificate dispatch notifications instantly on WhatsApp

Learners receive their certificates automatically, right after completing the course - no delays.

Personalized WhatsApp Chatbot flows for admissions

LearnTube reduced admission cycle time through personalized WhatsApp chatbot flows that answered basic user questions easily and counsellors only stepped in when needed.

Rich media nudges, instant query resolution, and contextual reminders make the process smoother for applicants and lighter for the team, helping Learntube maintain it's high-touch, outcome-oriented brand promise.

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Results

The impact was immediate

Faster Operations, Lower Effort

Manual messaging replaced with automation, giving the team time to focus on what matters.

Admissions Process Made Smarter

Instant replies, contextual nudges & a seamless sales journey implemented right on WhatsApp.

Consistent Learner Experience

Every learner now gets timely updates—from onboarding to certification—without any delays or confusion.

Honestly, AiSensy took a huge load off our team. We used to spend hours just keeping learners updated—now, it all runs on autopilot. From onboarding to automating the admissions process on WhatsApp, everything feels way smoother with AiSensy.

Gargi Ruparelia

Co-Founder @ Learntube.ai

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