How YDS Studio Reached 3x Growth with AiSensy

COMPANY OVERVIEW

About YDS Creative Studio

YDS Creative Studio is a Digital Agency with expertise across Digital Brand Building & Visual Content Development.

IndustryAdvertising Services

HeadquartersBhopal, India

Company Size10 employees

ProductsDigital Brand Building, Visual Content Development

The Challenge

Transforming YDS Studio’s Challenges into Triumphs

Relying on Multiple Platforms

From lead generation and marketing offers to customer support, processes were spread across various platforms, leading to inefficiencies and missed opportunities.

Inefficient Marketing Conversions

Email and SMS campaigns struggled with low conversion rates, achieving only 20% open rates and 2-5% click-through rates, making them ineffective marketing channels.

Reduced ROI

Promotional campaigns via email and SMS did not generate a satisfactory return on investment (ROI), leaving YDS Studio in need of a more impactful solution.

The Solution

How AiSensy Helped YDS Studio overcome these Problems

Broadcast Offers to Unlimited Users

YDS Creative Studio used AiSensy to:
• Send promotional offers and marketing messages to an unlimited number of opted-in users on WhatsApp in one go.
• Leverage WhatsApp’s impressive 98% open rate, ensuring maximum reach for their campaigns.

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Automate Notifications & Updates on WhatsApp

With AiSensy, YDS Studio automated key notifications like payment confirmations and reminders:

• Customers received instant updates directly on WhatsApp, avoiding delays typical of email or SMS.
• For further questions, users could simply send a WhatsApp message, receiving prompt responses from YDS agents.

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Real-Time Customer Support with Live Chat

Using AiSensy’s 1:1 Live Chat Dashboard, YDS Studio:

• Resolved customer queries in real time, improving satisfaction.
• Managed multiple chats simultaneously with multi-agent support, significantly enhancing efficiency and response speed.

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Automating Sales & Support with a Smart Chatbot

YDS Studio integrated a 24/7 WhatsApp Chatbot to:

• Handle common customer queries automatically.
• Free up agents to focus on high-priority tasks, increasing overall team productivity.

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Driving 3x Sales with WhatsApp Retargeting

By implementing WhatsApp Retargeting Campaigns, YDS Studio:

• Sent personalized offers to users more likely to convert into customers.
• Successfully achieved 3x sales growth through targeted retargeting efforts.

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The Results

Game changing Results from Day 1!

3x Business Growth

By managing all business processes at a single place: WhatsApp.

360° Business Transformation

Efficient workflows and unmatched customer support revolutionized how the studio operated.

98% Open Rate

Ensured maximum reach for messages sent on WhatsApp

"With AiSensy, almost everything has changed. We are experiencing 2-3x growth right now. We have even redesigned our whole business model"

Amit BirwalCo-founder of YDS Creative Studio

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Features Loved by our Clients

Collect Payments on WhatsApp

Yes! Collect Payments now on WhatsApp Seamlessly with WhatsApp Pay and other modes of Payments (Razorpay, Payu etc) and grow your revenue.

Ads that Click to WhatsApp

Run Ads on Facebook & Instagram that land on WhatsApp. 5X Your lead generations & 2-3X Conversions Instantly!

Run Ads from AiSensy, smartly segregate your leads and build Chatbot Flows to automate everything!

Multiple Human Live Chat

Have multiple team members to drive Live Chat Support on the Same WhatsApp Business Number.
Filter Chats according to tags, campaigns and attributes for Smart Agent Chat Routing.