How The Hatke boosted 21x ROI with AiSensy

Many users added products to their cart but did not complete the purchase.

To solve this dilemma of Abandoned Carts, AiSensy set up WhatsApp automation that triggered an Abandoned Cart notification 15-20 minutes after a user added a product to their cart & didn't complete the transaction.

This strategy helped Hatke recover 25-40% of Abandoned Carts.

Using AiSensy's intuitive platform, Hatke seamlessly broadcasted marketing and promotional offers to their entire customer base — reaching users even if they hadn’t added Hatke to their contacts.

By adhering to WhatsApp’s best practices— backed by our commited staff — Hatke successfully delivered WhatsApp messages to an unlimited number of users, all without the risk of being blocked.

This strategy helped Hatke achieve an impressive 98% open rate.

With AiSensy, Hatke automated order confirmations and delivery updates on WhatsApp, ensuring customers received timely information without checking email or SMS.

By using AiSensy’s intuitive 1:1 live chat, The Hatke improved customer satisfaction through personalized, real-time human support. Customers could easily enquiry about products, track orders, and receive updates instantly.

AiSensy allowed multiple agents to manage chats from a single number, with easy conversation transfers, ensuring customers always reached the right person. This efficient support led to a 2x increase in customer engagement.

By partnering with AiSensy, Hatke successfully established a strong and authentic presence on WhatsApp, backed by the powerful WhatsApp Blue Tick.

This verification not only enhanced customer trust but also positioned Hatke as a credible brand that customers can rely on.