How Hayan Tech Scaled WhatsApp Lead Response With AiSensy
Discover how Hayan Tech uses AiSensy and Zoho CRM to handle 1,000+ leads a month while keeping response times to minutes, even during high-volume cohort launches.
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About Hayan Tech
Hayan Tech builds Vanakkam DSA, Tamil Nadu’s first Tamil-language DSA and interview-prep platform, helping engineering students and working developers prepare for product-based tech roles in their native language.
Through structured, mentor-led cohorts, Vanakkam DSA teaches DSA, system design, problem-solving, and interview preparation entirely in Tamil. The platform has 1,000+ paying students, with learners placed at companies including Walmart, Chargebee, Zoho, Freshworks, Siemens, and Deloitte.
How AiSensy Helped Hayan Tech Scale WhatsApp Lead Management
Automated Lead Routing Through WhatsApp
Hayan Tech moved its growing WhatsApp lead volume into an AiSensy-powered setup integrated with its Zoho CRM stack.
Automated webhooks, retry queues, and round-robin assignment help route incoming leads across the team instead of leaving every conversation with one person.
This helped Hayan Tech:
Route leads across the team
Reduce dependency on one person
Handle growing lead volumes systematically
Faster Responses at Scale
Hayan Tech used to handle WhatsApp leads manually, with Hareesh (CEO) personally replying to every enquiry.
With AiSensy powering the WhatsApp layer, incoming leads can now move through the connected Zoho CRM and automated routing setup, instead of waiting for one person to become available.
With 1,000+ leads coming in each month, Hayan Tech says response times continue to stay within minutes, even during high-volume cohort launches.
The setup helps their team:
Respond to new leads faster
Route enquiries to the right team member
Keep prospects moving through the sales funnel
Broadcast Campaigns for Cohort Launches
Hayan Tech uses Broadcast Messaging as part of its WhatsApp engagement setup, helping the team communicate with its audience at scale during its cohort-driven business model.
Instead of relying entirely on one-to-one conversations, WhatsApp can support communication across a larger lead base while the team focuses on conversations that need individual attention.
This allows Hayan Tech to:
Reach leads at scale
Support cohort launches
Keep WhatsApp communication organised
A Scalable WhatsApp Sales Infrastructure
The bigger change was turning WhatsApp from a personal communication channel into a scalable sales channel.
AiSensy provides the WhatsApp infrastructure, while Hayan Tech's Zoho CRM, automated webhooks, retry queues, and round-robin assignment help manage what happens after a lead comes in.
Together, this setup allows Hayan Tech to handle 1,000+ leads every month without making Hareesh (CEO) the bottleneck for every WhatsApp conversation.
The system gives Hayan Tech greater control over:
Incoming WhatsApp leads
Lead routing and team assignments
Response times
Follow-ups
Growing cohort demand
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