How Trias Infotech centralized student communication on WhatsApp with AiSensy
Trias Infotech (Sophiya Consultants) is a leading overseas education and immigration consultancy helping students secure admissions in Canada, Australia, the UK, and the USA. With high volumes of daily student enquiries, managing communication across counsellors had become operationally complex.
AiSensy helped them fix that.
About Trias Infotech
Trias Infotech, operating as Sophiya Consultants and serving students applying to universities in Canada, Australia, the UK, and the USA, is a leading overseas education and immigration consultancy helping students navigate admissions, visa applications, and documentation, from first enquiry to final offer letter.
Immigration / Overseas Education
India
Markets Served
Canada, Australia, UK, USA
How AiSensy helped Trias Infotech manage all student communication from a single WhatsApp system
CRM-integrated WhatsApp messaging for counsellors
AiSensy is integrated directly into Trias Infotech's CRM, giving every counsellor a WhatsApp action button inside the platform they already use.
Counsellors send WhatsApp messages from inside the CRM with a single click
Office details, payment links, and document requests are sent from one interface
Every message logged against the student profile automatically
WhatsApp broadcast campaigns for large student cohorts
Trias Infotech now reaches entire student cohorts instantly using AiSensy's broadcast feature, with visa updates, application reminders and counselling schedules delivered in a single send.
Visa updates and application alerts sent to entire cohorts instantly
Session reminders broadcast on schedule without manual effort
Higher open and response rates compared to email and SMS
Automated WhatsApp flows across the student journey
AiSensy's automation flows handle communication at every stage of the student lifecycle, from first enquiry to payment follow-up, without any counsellor involvement.
Instant WhatsApp acknowledgement sent on every new enquiry
Document and payment follow-ups triggered by CRM stage changes
Nurturing sequences run without manual intervention at each step
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WhatsApp automation
Build structured student journeys that run on autopilot — from enquiry acknowledgement to document reminders and payment follow-ups.
Multiple human live chat
Have multiple counsellors manage live chat on the same WhatsApp Business Number. Route student conversations to the right counsellor automatically.
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