30% More Sales with AiSensy for AMR NUTS & HAMPERS

AMR uses WhatsApp to send invoices directly to customers after purchases.

With its POS billing software connected to AiSensy webhooks, invoices are automatically sent to the customer's WhatsApp after a purchase.

This helps AMR:

• Keep customers connected after purchase

• Share invoices instantly

• Create a more professional buying experience

• Maintain a direct customer touchpoint

AMR uses WhatsApp Broadcasts to reconnect with existing customers through offers, product launches, and campaigns.

Rather than targeting completely new audiences, these campaigns focus heavily on people who have already purchased from AMR.

This helped Kutchina:

• Re-engage existing customers

• Promote products and offers

• Stay top-of-mind between purchases

• Generate repeat orders

AMR also uses AiSensy to send payment reminders, order confirmations, tracking updates, and other customer communications.

Its Shopify store is connected to AiSensy for automated updates, while payment reminders can be sent directly through WhatsApp.

This gives AMR a more consistent communication layer across both its offline and online customer journeys.

AMR manages customer conversations, orders, enquiries, campaigns, and reminders from one place.

Instead of relying entirely on separate staff numbers, the business can manage its WhatsApp activity more centrally while keeping the owner directly involved in customer interactions.

The call specifically mentions that having access to chats from one place helps AMR manage orders, enquiries, campaigns, and reminders.