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    CASE STUDY

    EasyMyStorage Streamlines Customer Communication With WhatsApp

    How the storage and warehousing company uses AiSensy to automate booking confirmations, payment updates, reminders, OTPs, and customer communication.


    ⚡Powered by Official WhatsApp Business API

    Start for FREEBook a Demo

    COMPANY OVERVIEW

    About EasyMyStorage

    EasyMyStorage is a warehousing and self-storage company helping customers securely store their belongings while moving, renovating, or managing temporary storage needs.

    The company operates across six major cities, offering storage on a monthly rental model and delivering customers' belongings back when they need them.

  • Founded

    2019

  • Industry

    Warehousing & Self Storage

  • Headquarters

    Noida

  • Website

    easymystorage.com

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    The Challenge

    As EasyMyStorage scaled its operations, it needed a reliable way to automate customer communication across bookings, payments, and account access.

    Customer Communication Needed Automation

    Booking and payment updates had to be communicated regularly throughout the customer journey.

    Recurring Payments Needed Timely Reminders

    Monthly storage rentals required consistent payment confirmations and reminders for customers.

    CRM Needed a WhatsApp Communication Layer

    EasyMyStorage needed to connect WhatsApp with its CRM to automate operational messages.

    The Solution

    How EasyMyStorage Uses AiSensy to Automate Customer Communication and Streamline Operations

    Automated Booking Confirmations

    EasyMyStorage uses WhatsApp to send booking confirmations when customers reserve a storage facility.

    Learn more
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    Payment Confirmations & Reminders

    WhatsApp helps EasyMyStorage send payment confirmations and reminders throughout the customer’s monthly storage journey.

    Learn more
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    OTPs for Customer Account Access

    EasyMyStorage uses WhatsApp to send OTPs, helping customers securely access their accounts and manage their storage information.

    Learn more
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    WhatsApp Follow-Ups for Lost Leads

    EasyMyStorage reconnects with older leads through bulk WhatsApp messages when they don't convert immediately.

    Learn more
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    AiSensy Features Used

    The AiSensy features EasyMyStorage uses to automate customer communication and support its storage operations.

    WhatsApp API

    Connect WhatsApp with the company’s CRM to automate customer communication.

    Learn more

    Workflow Automation

    Automate booking confirmations, payment updates, and recurring reminders.

    Learn More

    Authentication Messages

    Send OTPs to help customers access their accounts securely.

    Learn More

    Broadcast Messaging

    Reconnect with older leads through bulk WhatsApp messages after they go cold.

    Learn more

    The Results

    Automated Operations. Timely Customer Communication. A More Connected Journey.

    Automated Customer Communication

    Booking confirmations, payment updates, reminders, and OTPs can be handled through WhatsApp.

    Streamlined Operations

    AiSensy helps EasyMyStorage manage recurring customer communication alongside its CRM.

    WhatsApp Across the Customer Journey

    From booking and payments to account access and lead follow-ups, WhatsApp supports key customer touchpoints.

    Founders & Marketers Love us

    Trusted by 210,000+ Businesses across 68+ Countries

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    Features Loved by our Clients

    Collect Payments on WhatsApp

    Yes! Collect Payments now on WhatsApp Seamlessly with WhatsApp Pay and other modes of Payments (Razorpay, Payu etc) and grow your revenue.

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    Ads that Click to WhatsApp

    Run Ads on Facebook & Instagram that land on WhatsApp. 5X Your lead generations & 2-3X Conversions Instantly!

    Run Ads from AiSensy, smartly segregate your leads and build Chatbot Flows to automate everything!

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    Multiple Human Live Chat

    Have multiple team members to drive Live Chat Support on the Same WhatsApp Business Number. 
    Filter Chats according to tags, campaigns and attributes for Smart Agent Chat Routing.

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    Real-Time Analytics

    Track your campaign results in real-time.

    Monitor Read, Replied & Clicked rates for each campaign and retarget smartly for higher conversions!

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    Smart Retargeting for 3X Sales

    Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions!

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    Drive 3x Revenue with AiSensy

    Book a Free Demo with AiSensy and discover how your real estate brand can reduce CPL, improve lead quality, and drive more conversions through WhatsApp.


    ⚡️Powered by Official WhatsApp Business API

    Start for FREEBook a Demo