Login

CASE STUDY

PopArto Builds a More Structured Sales Journey With WhatsApp

How the modern wall art brand uses AiSensy to automate customer communication, recover potential orders, and re-engage customers at the right time.


⚡Powered by Official WhatsApp Business API

COMPANY OVERVIEW

About PopArto

PopArto is a modern wall art brand creating premium metal posters inspired by automotive, motorsport, pop culture, and lifestyle.

The brand creates artwork around passions and aesthetics, helping design-conscious customers make their spaces more personal.

  • Founded

    2025

  • Industry

    D2C / Ecommerce

  • Headquarters

    New Delhi

  • poparto-x-aisensy-2.webp

    The Challenge

    As PopArto’s orders grew, the brand needed a more scalable way to communicate with customers, automate key touchpoints, and drive repeat engagement.

    Customer Communication Was Limited

    PopArto needed a direct way to keep customers updated after placing Shopify orders.

    Manual Follow-Ups Became Difficult

    As orders increased, messaging customers individually became harder to manage at scale.

    Customer Re-Engagement Needed a Scalable Channel

    PopArto needed a way to reconnect with customers through timely broadcasts and automated follow-ups.

    The Solution

    How PopArto Uses AiSensy to Automate Customer Communication and Re-Engage Shoppers on WhatsApp

    Shopify-Powered WhatsApp Automation

    PopArto has integrated its Shopify store with AiSensy to automate customer communication across key order touchpoints.

    shopify-powered-whatsapp-automation.webp

    Automated COD & Order Updates

    PopArto uses automated flows for COD confirmations and order communication, keeping customers updated after purchase.

    automated-cod-order-updates.webp

    Abandoned-Cart & Review Follow-Ups

    Automated abandoned-cart reminders help PopArto re-engage shoppers, while review messages follow up with customers after their purchase.

    abandoned-cart-msgs-on-whatsapp.webp

    Broadcasts for Customer Re-Engagement

    PopArto uses WhatsApp broadcasts to reconnect with customers and share timely updates, helping maintain engagement beyond the initial purchase.

    whatsapp-broadcasts-for-engagement.webp

    AiSensy Features Used

    The AiSensy features PopArto uses to automate customer communication, recover potential orders, and re-engage shoppers.

    WhatsApp Marketing Automation

    Automate customer communication across abandoned-cart, COD, order, and review journeys.

    Shopify Integration with WhatsApp

    Set up automated Shopify-based flows that run after key customer actions.

    Broadcast Messaging

    Reach existing customers with timely WhatsApp campaigns and re-engagement messages.

    Customer Support Automation

    Connect with customers on WhatsApp and support them throughout the buying journey.

    The Results

    Automated Customer Journeys. Less Manual Effort. Timely Re-Engagement.

    Automated Customer Communication

    PopArto automates key touchpoints across COD confirmations, orders, abandoned carts, and review collection.

    Reduced Manual Effort

    Automated Shopify flows handle recurring customer communication after key actions.

    Potential Orders Recovered

    WhatsApp follow-ups have helped PopArto re-engage shoppers who may otherwise have been lost.

    Founders & Marketers Love us

    Trusted by 210,000+ Businesses across 68+ Countries

    Features Loved by our Clients

    Collect Payments on WhatsApp

    Yes! Collect Payments now on WhatsApp Seamlessly with WhatsApp Pay and other modes of Payments (Razorpay, Payu etc) and grow your revenue.

    whatsapp-payments.webp

    Ads that Click to WhatsApp

    Run Ads on Facebook & Instagram that land on WhatsApp. 5X Your lead generations & 2-3X Conversions Instantly!

    Run Ads from AiSensy, smartly segregate your leads and build Chatbot Flows to automate everything!

    CTWA (1).webp

    Multiple Human Live Chat

    Have multiple team members to drive Live Chat Support on the Same WhatsApp Business Number. 
    Filter Chats according to tags, campaigns and attributes for Smart Agent Chat Routing.

    LiveChat GIF from AiSensy.gif

    Real-Time Analytics

    Track your campaign results in real-time.

    Monitor Read, Replied & Clicked rates for each campaign and retarget smartly for higher conversions!

    Click Tracking GIF.gif

    Smart Retargeting for 3X Sales

    Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions!

    Contacts lightbg.gif

    How Brands use AiSensy for WhatsApp Marketing

    coscologo_280.png

    Sports Equipment Brand

    How Cosco, one of the most renowned Sporting equipment companies used AiSensy to drive 3x more conversions.
    logo.png

    Donation Collection Platform

    Discover how Give, India's most trusted donations collection platform used WhatsApp to achieve a 90% Payment success rate & 15X ROI.
    download-(2).png

    Edtech Platform

    Check out how PhysicsWallah, an Edtech giant used AiSensy to drive 3x more Leads through WhatsApp via AiSensy. 

    Drive 3x Revenue with AiSensy

    Book a Free Demo with AiSensy and discover how your real estate brand can reduce CPL, improve lead quality, and drive more conversions through WhatsApp.


    ⚡️Powered by Official WhatsApp Business API