How Radical TechMart Increased Revenue by 20% with AiSensy

Radical TechMart uses WhatsApp Broadcasts to reach existing customers and prospects with targeted messages at scale.

With AiSensy, the team now sends 5,000–8,000 targeted messages daily, with the capacity to scale up to 100,000 messages per day.

This helped Radical TechMart:

• Reach customers at scale

• Segment audiences for relevant communication

• Drive more consistent engagement through WhatsApp

Radical TechMart uses Meta Click-to-WhatsApp Ads to turn ad clicks into direct conversations with potential customers.

With a monthly ad budget of around ₹15,000, these campaigns generate approximately 80–100 leads per day, giving the sales team a steady flow of new inquiries.

By bringing prospects directly into WhatsApp, Radical TechMart can engage with them faster and understand their requirements from the start.

Radical TechMart provided its product catalogues and knowledge base to AiSensy’s AI, enabling it to understand customer requirements and qualify inquiries before they reach the sales team.

The AI can:

• Understand product requirements

• Ask relevant questions

• Collect key information

• Help identify higher-intent leads

This allows the sales team to spend more time on qualified prospects instead of unfiltered inquiries.

With AiSensy, Radical TechMart manages conversations, customer stages, follow-ups, campaigns, and lead activity from one centralized platform.

This gives the team greater visibility across the sales journey while helping them manage a growing volume of customer interactions without increasing team size proportionately.

WhatsApp has evolved from a simple communication channel into a key part of Radical TechMart’s lead generation, qualification, follow-up, and sales process.