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CASE STUDY

How Digital Achievers Hub Grew Its Open Rates From 20% to 80%+ by Switching From Email to WhatsApp

See how the coaching community moved beyond low email engagement with WhatsApp reminders, broadcasts, and timely program updates: helping more learners show up and engage.


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COMPANY OVERVIEW

About Digital Achievers Hub

Digital Achievers Hub helps creators, professionals, coaches, and business owners grow on social media through practical training in YouTube, Instagram, content creation, audience growth, and monetization.

What started from Sriram Benur’s own journey as a content creator has grown into a learning community with students across 50+ countries. Along with courses, Digital Achievers Hub provides structured mentorship and weekly support to help learners put what they learn into practice and work towards real results.

  • Industry

    EdTech

  • Headquarters

    Bangalore, Karnataka, India

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    The Challenge

    Digital Achievers Hub needed a more reliable way to reach its growing learner community, drive webinar attendance, and keep learners engaged beyond email.

    Email Wasn't Reaching Enough Learners

    With email open rates of around 20%, important webinar reminders and updates weren't reaching a large part of the audience.

    Webinar Attendance Needed a Stronger Push

    Registered learners needed timely reminders to show up for webinars and live sessions. Digital Achievers Hub needed a channel that could reach them closer to the moment of the event.

    A Growing Community Needed Consistent Communication

    As Digital Achievers Hub expanded its learner community, it needed an easier way to share webinar updates, course information, events, and learner communication at scale.

    The Solution

    How AiSensy Helped Digital Achievers Hub Reach More Learners on WhatsApp

    Webinar Reminders That Get Seen

    Digital Achievers Hub uses AiSensy Broadcast Messaging to send timely WhatsApp reminders to learners about upcoming webinars and live sessions.

    Instead of relying only on email, the team can reach registered learners directly on WhatsApp - helping more people see the reminder before the session.

    This helped Digital Achievers Hub:

    • Reach learners on a more direct channel

    • Send timely webinar reminders

    • Improve webinar participation

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    Keeping Learners Updated After They Join

    Once learners are part of the community, Digital Achievers Hub uses WhatsApp broadcasts to share course updates, important announcements, and learning-related communication.

    This gives learners a simple way to stay updated without having to keep checking their inbox for every new announcement.

    This helped Digital Achievers Hub:

    • Keep learners informed

    • Share important updates at scale

    • Stay connected beyond individual sessions

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    Promoting Events & New Opportunities

    As Digital Achievers Hub's community grew, WhatsApp became an important channel for ongoing learner engagement.

    Using AiSensy Broadcast Messaging, the team can consistently communicate with its audience and keep important conversations going beyond webinars and courses.

    This helped Digital Achievers Hub:

    • Maintain regular communication

    • Engage a growing learner community

    • Build a more consistent WhatsApp communication channel

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    AiSensy Features Used

    The AiSensy feature helping Digital Achievers Hub reach its learner community with timely WhatsApp communication.

    WhatsApp Broadcast Messaging

    Digital Achievers Hub uses AiSensy Broadcast Messaging to send webinar reminders, course updates, event announcements, and other important communication to its learner community at scale.

    Marketing Messages

    Digital Achievers Hub uses WhatsApp to send campaign and promotional messages to its audience, helping the team communicate offers, webinars, and other opportunities beyond email.

    Utility & Authentication Messages

    WhatsApp is also used for important learner communication and registration-related messages, giving Digital Achievers Hub a direct channel for messages that need to reach its community.

    The Results

    More Reach. Better Engagement. Stronger Webinar Participation.

    80%+ WhatsApp Open Rate

    Digital Achievers Hub sees 80%+ open rates on WhatsApp, compared with around 20% on email, giving the team a much more visible way to reach learners with important updates and webinar reminders.

    Stronger Webinar Engagement

    WhatsApp reminders and timely updates have helped Digital Achievers Hub improve webinar attendance and engagement, helping more registered learners stay connected through the event journey.

    A More Connected Learner Community

    With WhatsApp supporting webinars, course updates, events, and ongoing learner communication, Digital Achievers Hub has turned WhatsApp into an important channel for staying connected with its growing community.

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    Features Loved by our Clients

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    Multiple Human Live Chat

    Have multiple team members to drive Live Chat Support on the Same WhatsApp Business Number. 
    Filter Chats according to tags, campaigns and attributes for Smart Agent Chat Routing.

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    Track your campaign results in real-time.

    Monitor Read, Replied & Clicked rates for each campaign and retarget smartly for higher conversions!

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    Smart Retargeting for 3X Sales

    Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions!

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