Om Poshak Grew 20% More Revenue With WhatsApp Engagement
How the Mathura-based devotional D2C brand uses AiSensy to reach customers through WhatsApp broadcasts, automate customer communication, and stay connected throughout the buying journey.
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About Om Poshak
OM POSHAK is a premium devotional brand from Mathura, creating unique, high-quality dresses and accessories for Bal Gopal.
The brand expanded its existing wholesale and manufacturing business online to serve devotees directly across the globe.
How OM POSHAK Uses AiSensy to Engage Customers and Automate WhatsApp Communication
Click-to-WhatsApp Ads for Customer Acquisition
OM POSHAK uses Meta Ads to bring potential customers directly into WhatsApp conversations. This gives the team a direct way to answer product queries and engage interested shoppers.
WhatsApp Broadcasts for Seasonal Campaigns
OM POSHAK uses WhatsApp broadcasts to reconnect with customers during promotional and seasonal periods. These campaigns help the brand reach its existing customer base at scale.
Automated Order Updates on WhatsApp
OM POSHAK has connected its Shopify store with AiSensy to automatically send customers order confirmations and updates on WhatsApp after they place an order.
Tracking Updates Without the Back-and-Forth
Once an order is ready, OM POSHAK shares the tracking link with customers through WhatsApp. This gives customers a direct way to check their order status without needing to contact the team.
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