Feature
Turn Chats into Journeys with WhatsApp Flows
Build rich, app-like journeys that run entirely inside WhatsApp - no external links, no lost users.
From lead capture to appointment booking to checkout, get it all done in WhatsApp chat.
⚡️Powered by Official WhatsApp Business API
Trusted by 210,000+ Businesses across 68+ Countries
What are WhatsApp Flows?
Why send users to another website when they can complete the action inside WhatsApp?
WhatsApp Flows let businesses create app-like journeys within the chat, where users can fill forms, choose options, book slots, confirm details or complete purchases in just a few taps.
No redirects, no drop-offs, just a faster experience inside WhatsApp.
Multi-screen Journeys
Guide users step by step from selection to final confirmation inside WhatsApp.
Real-time Data Exchange
Connect Flows with your backend or CRM to show live data and sync responses instantly.
Built-in WhatsApp UI
Use native WhatsApp fields like dropdowns, dates, checkboxes, text inputs and opt-ins.
WhatsApp Flows Use Cases
From first message to synced data, here is the complete journey of a WhatsApp Flow.
Book Appointments in a Few Taps
Let customers book without a single phone call or website visit.
A typical booking Flow looks like this:
Select a service → Pick a date & slot → Enter details → Confirm
Perfect for clinics, salons, real estate site visits, test drives and consultations.
Sync bookings with your calendar and send automated confirmations and reminders on WhatsApp.
Capture & Qualify Leads Automatically
Turn every conversation into a qualified lead, without an agent asking questions one by one.
Guide users through screens that capture:
✅ Name and contact details
✅ Requirement and budget
✅ Purchase timeline
Responses sync to your CRM instantly, so your sales team only spends time on leads that are ready to buy.
Pair it with Click to WhatsApp Ads to qualify ad traffic the moment it lands in your chat.
Process Loan & Insurance Applications
Make lengthy applications feel effortless.
Fintech and insurance businesses can build Flows that:
✅ Display pre-approved offers with customisable terms
✅ Collect applicant details screen by screen
✅ Let users compare plans and pick the one that fits
What used to need a website login and a long form now happens in one WhatsApp conversation.
Take Orders & Complete Checkout
Turn product interest into a completed order inside the chat.
A typical order Flow looks like this:
Browse options → Select quantity → Add delivery details → Confirm order
Connect WhatsApp Payments and customers can pay right there too, making it a true end-to-end checkout on WhatsApp.
Register Attendees for Events & Webinars
Fill your events without registration page drop-offs.
Collect attendee details, ticket preferences and consent in one smooth journey.
Confirm the registration instantly on WhatsApp.
Follow up with automated reminders as the event approaches to boost show-up rates.
Collect Feedback & Run Surveys
Get answers where your customers actually respond.
Replace ignored email surveys with structured in-chat questionnaires:
✅ Star ratings and scores
✅ Multiple choice and checkboxes
✅ Open text responses
Higher completion rates, cleaner data, and every response synced to your systems automatically.
How Brands Use AiSensy for WhatsApp Marketing
Everything You Need for WhatsApp Engagement
WhatsApp Ads Manager
Run WhatsApp Status Ads, capture leads instantly and track campaign performance from one place with AiSensy.
