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CASE STUDY

How Gurubhai Equipments Scaled WhatsApp Lead Generation with AiSensy

Discover how Gurubhai Equipments used Click-to-WhatsApp Ads, AI-powered chatbots, and automation to handle 6,000+ WhatsApp leads and streamline lead qualification at scale.


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COMPANY OVERVIEW

About Gurubhai Equipments

Gurubhai Equipments is one of India’s fastest-growing commercial kitchen equipment brands, providing complete kitchen solutions for restaurants, cafés, hotels, cloud kitchens, and food entrepreneurs across India.

With a 12,000+ sq. ft. showroom, in-house manufacturing, and pan-India supply, Gurubhai helps food businesses build professional kitchens from concept to execution.

  • Industry

    Manufacturing

  • Headquarters

    Ahmedabad, Gujarat, India

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    The Challenge

    Gurubhai Equipments needed a scalable way to manage growing WhatsApp enquiries without adding more manual work for its sales team.

    High-Volume WhatsApp Enquiries Were Hard to Manage

    As Click-to-WhatsApp advertising scaled, large volumes of enquiries became difficult to manage through regular WhatsApp Business accounts, with campaigns often dependent on different numbers and salespeople.

    Irrelevant Leads Took Up Sales Time

    Every enquiry could reach the sales team directly, including irrelevant requests, forcing salespeople to manually respond to and qualify leads before identifying serious prospects.

    Scaling Ads Increased Operational Complexity

    Different campaigns, numbers, and salespeople made WhatsApp campaign management harder to scale, while account blocking issues created additional operational challenges.

    The Solution

    How AiSensy Helped Gurubhai Equipments Scale WhatsApp Lead Generation & Qualification

    Click-to-WhatsApp Ads for Scalable Lead Generation

    Gurubhai Equipments uses Click-to-WhatsApp Ads to bring potential customers directly into WhatsApp conversations.

    With AiSensy, its advertising campaigns can run through a more structured WhatsApp setup, allowing Gurubhai to manage growing enquiry volumes without relying on separate numbers for every campaign.

    This helped Gurubhai:

    • Generate direct product enquiries on WhatsApp

    • Run multiple campaigns at scale

    • Bring prospects into conversations faster

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    Automated Lead Qualification on WhatsApp

    Gurubhai uses WhatsApp chatbots and automation to filter enquiries before they reach the sales team.

    Campaign-specific flows and selection buttons help customers share relevant information upfront, allowing the team to separate more relevant enquiries from unqualified ones.

    The automated flows help:

    • Ask relevant questions

    • Capture customer requirements

    • Filter enquiries before sales

    • Reduce manual qualification work

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    Customised WhatsApp Journeys for Every Campaign

    Different Gurubhai campaigns serve different objectives, from direct product enquiries and showroom visits to driving traffic to the e-commerce website.

    With AiSensy, each advertisement can have its own customised WhatsApp flow, creating a more relevant journey based on the campaign a customer responds to.

    This allows Gurubhai to:

    • Create campaign-specific journeys

    • Guide customers with relevant options

    • Segment enquiries based on intent

    • Keep different customer journeys organised

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    Centralized WhatsApp Lead Management

    Instead of connecting different campaigns to individual mobile numbers and salespeople, Gurubhai can now operate multiple campaigns through a central WhatsApp infrastructure.

    Multiple team members can access and manage conversations through a common system, making it easier to handle growing enquiry volumes without adding the same level of operational complexity.

    This gives the team greater control over:

    • Multiple WhatsApp campaigns

    • Customer conversations

    • Lead qualification

    • Sales handoffs

    • Team-wide conversation management

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    AiSensy Features Used

    The AiSensy solutions helping Gurubhai Equipments scale WhatsApp lead generation and qualification.

    WhatsApp Broadcast Messaging

    Gurubhai uses WhatsApp broadcasts to reach customers with targeted product messages and campaign-specific communication.

    Customer Support Automation

    Gurubhai uses automated WhatsApp flows to answer product queries, collect requirements, and guide customers toward the right solution.

    WhatsApp Marketing Automation

    Gurubhai uses automated campaign flows to engage prospects, filter enquiries, and create tailored WhatsApp journeys for different campaigns.

    Click-to-WhatsApp Ads

    Gurubhai uses Click-to-WhatsApp Ads to bring potential customers directly into WhatsApp and capture product enquiries.

    The Results

    More Leads. Better Qualification. Easier Scaling.

    6,000+ Click-to-WhatsApp Leads

    Gurubhai’s AiSensy account has already handled 6,000+ leads generated through Click-to-WhatsApp campaigns.

    Better-Qualified Leads

    Automated flows filter and segment enquiries before they reach sales, helping the team focus on more relevant prospects.

    Scalable Lead Management

    Multiple campaigns now run through a central WhatsApp infrastructure, reducing manual workload as enquiry volumes grow.

    Founders & Marketers Love us

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    Features Loved by our Clients

    Collect Payments on WhatsApp

    Yes! Collect Payments now on WhatsApp Seamlessly with WhatsApp Pay and other modes of Payments (Razorpay, Payu etc) and grow your revenue.

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    Ads that Click to WhatsApp

    Run Ads on Facebook & Instagram that land on WhatsApp. 5X Your lead generations & 2-3X Conversions Instantly!

    Run Ads from AiSensy, smartly segregate your leads and build Chatbot Flows to automate everything!

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    Multiple Human Live Chat

    Have multiple team members to drive Live Chat Support on the Same WhatsApp Business Number. 
    Filter Chats according to tags, campaigns and attributes for Smart Agent Chat Routing.

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    Real-Time Analytics

    Track your campaign results in real-time.

    Monitor Read, Replied & Clicked rates for each campaign and retarget smartly for higher conversions!

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    Smart Retargeting for 3X Sales

    Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions!

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